Harvard Business Review

AUGUST 16, 2013

From my experience, I believe that there are four highly interdependent categories of contributions the CIO and IT function should make. I''m often struck by how many articles exclusively focus on new or emerging technology and their productivity or efficiency effects. Google''s CIO on How to Make Your IT Department Great.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

SEPTEMBER 13, 2012

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Lines of business are now getting their own official technology budgets for non-standard software products.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

SEPTEMBER 14, 2016

The best ones are permeable membranes that transfer knowledge from the outside in: Steve Jobs recruited the Dean of Yale’s Business School to run Apple University, while Jeff Weiner recruited business coach and thought leader Fred Kofman to lead leadership development for LinkedIn. In 1920-21 farmers were hard hit by deflation.

CIO 8

CIO Chief Financial Officer White Paper Learning-by-Doing 8

Harvard Business Review

AUGUST 21, 2013

Information Technology Changes the Way You Compete" was a trailblazing HBR article by Warren McFarlan back in the early 1980s. Their strategic use of information technology (IT) presaged the dot.com boom of the 1990s when the Internet made this kind of online ordering commonplace.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

MARCH 20, 2015

But with the rapid implementation of electronic health records (EHRs), CNOs are now expected to master new trends in health care information technologies to engage hospital leaders in strategic discussions about major technology investments. The primary driver for new learning is increasingly complex and essential technologies.

Six Sigma 8

Six Sigma Health Care Supply Chain Technology 8

Harvard Business Review

OCTOBER 26, 2015

It requires a new set of tools: a more open and flexible mind-set, significant process changes, as well as new technology and infrastructure. Big financial services companies are challenged when it comes to connecting with younger consumers, particularly about personal finance. That’s an enormous mistake.

Company 8

Company Hotels Travel Class 8

Strategy Driven

NOVEMBER 15, 2018

Left brainers are critical to accomplishing the engineering, finance, production and operational work that’s required to make meaningful change happen. Discover and develop “meaningfully unique” innovation. Add define and discover phases before the classic develop and deliver phases. Know that patent owners reap the rewards.

Innovation 57

Innovation Engineering CIO System 57

Harvard Business Review

DECEMBER 20, 2018

In 2017, CIO magazine reported that around one-third of all customer relationship management (CRM) projects fail. Those failures can mean a lot of things — over-budget, data integrity issues, technology limitations, and so forth. PM Images/Getty Images. That was actually an average of a dozen analyst reports.

CRM 12

CRM Project Succession CIO 12

Harvard Business Review

NOVEMBER 14, 2013

The history of enterprise technology has been fairly unforgiving to the people intended to use it. For the past half-century, most information technology models propagated two unassailable truths: that enterprise technology was purchased by a select few , and the technology was bought for the company.

CIO 8

CIO Information Technology Enterprise Architecture Software 8

Harvard Business Review

JANUARY 28, 2016

Currently, impact can mean anything from venture investments in new health technologies to microfinance loans in Peru; from affordable housing in the US to renewable energy in India; from social impact bonds to private equity funds that create jobs. Ultimately, asset managers can develop a matrix with financial asset classes (e.g.,

Class 8

Class Microfinance Supply Chain Education 8