Strategy Driven

JULY 2, 2020

The world of business is becoming ever more competitive, resulting in business owners scrambling to find ways in which to stand out, streamline operations, and hold onto the best talent. The secret to ticking all of these boxes and optimizing the potential for business growth lies in investing in the right technology. Customer service.

Technology 111

Technology CRM Software Marketing 111

Ask Atma

JANUARY 2, 2011

If the person(s) responsible for managing are able to look at the eighteen points above and determine they are more or less in place, they are operating at the most fundamental or beginner’s level of management. Informed Management [Experienced User or Management 2.0]. Capital raising strategies.

Management 40

Management CRM Objective Human Resources 40

Strategy Driven

NOVEMBER 4, 2010

About the Author Marshall Fisher, co-author of The New Science of Retailing , is the UPS Professor of Operations and Information Management at the University of Pennsylvania’s Wharton School of Business and co-director of the Fishman-Davidson Center for Service and Operations Management.

Supply Chain 58

Supply Chain Retail Bottom-up Newsletter 58

Strategy Driven

JULY 13, 2011

While you can find numerous books focused on the topic of corporate finance, few offer the type of information managers need to help them make important decisions day in and day out. Some examples include new technologies, changes in customer preferences, new ways of serving customers, and disruptive threats.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

OCTOBER 30, 2018

Having founded a data management company and worked with hundreds of organizations over the past 20 years to execute their information management and analytics initiatives, I’ve found the groups that are able to successfully utilize their company’s analytics technologies often take the following approaches: Build a team.

Team 8

Team Compliance Supply Chain Competitive Advantage 8

Harvard Business Review

MAY 18, 2011

While the technology giant's second-quarter revenue increased by 3%, its relatively new CEO, Leo Apotheker, was forced to lower the forecast for revenue for the fiscal year. The technology market is the epitome of creative destruction. Instead, it offers customers flexibility with regard to choices like operating systems and software.

Software 12

Software Technology Intellectual Capital Marketing 12

Harvard Business Review

JANUARY 11, 2011

But Brennan opened the door on some current management difficulties at the $3 billion information management company he runs. But he believes that too many of his managers still operate in a " command-and-control reflex."

Delegation 15

Delegation Self-aware Drucker Middle Management 15