Harvard Business Review

JANUARY 7, 2013

You even people talking about UX as the way in which a consumer connects to a business — all the touch-points from marketing to product development to distribution channels. It's the "new black," to borrow from a fashion phrase — as well as a reference to its influence on profitability. So what is management to do?

Strategy 9

Strategy Six Sigma Engineering Bottom-up 9

Harvard Business Review

OCTOBER 22, 2013

Develop Creative Discontent. Each factor directly influences convergence, and the three may indirectly influence each other. A few of our clients have set up innovation colleges and universities to teach their leaders, managers, and top talent how to find pivots (and the other four skills mentioned here).

Skills 8

Skills Power Six Sigma Disruptive Innovation 8

Harvard Business Review

AUGUST 11, 2015

So, you need a leader who can manage all the different phases of design in a very smart way—someone with a holistic vision. Methodologies like Six Sigma are all about reducing risk, but they are not effective for innovation because innovation by definition is risky. There is industrial design. There is interior design.

Organization 8

Organization Brand Six Sigma Innovation 8

Deming Institute

SEPTEMBER 23, 2019

The content of this blog was prepared as an article for the first edition of the Lean Management Journal, later known as The LMJ. In the late 1960s, Frank Pipp, an assembly plant manager for a Ford Motor Company factory, instructed his staff to purchase competitor’s cars. Deming is the core of our management.”

System 74

System Productivity Products Deming 74

Harvard Business Review

MAY 5, 2011

The stories of how they have kept their processes fit are less well known than those of famous process fitness fanatics such as Toyota, with its Toyota Production System (also known as Lean), and GE, with its Six Sigma program. DuPont started with Six Sigma's classic focus on reducing product defects.

Six Sigma 14

Six Sigma Process Tips Lean Manufacturing 14

Harvard Business Review

DECEMBER 22, 2016

McDonald and his team’s approach was heavily influenced by John Kotter’s eight steps for effective organizational change. Measure performance carefully and manage with an eye on what’s most important to customers.

Six Sigma 8

Six Sigma Learning-by-Doing Crisis Kotter 8

Harvard Business Review

OCTOBER 20, 2015

A number of techniques and process-improvement tools from inside and outside the industry have been brought to bear: lean engineering to simplify and standardize care, Crew Resource Management to improve teamwork, checklists to help teams focus and improve reliability, and so on. Six sigma — or no more than 3.4

Mayo 8

Mayo Health Care Six Sigma System 8

Harvard Business Review

APRIL 29, 2011

People often get too wrapped up in what others will think to focus on what they have to offer, says Katie Orenstein, founder and director of The OpEd Project, a non-profit that empowers women to influence public policy by submitting opinion pieces to newspapers. In fact, confidence is no longer the right word.

Six Sigma 17

Six Sigma How To Case Study Learning-by-Doing 17