CoachStation

JUNE 28, 2015

It’s hard to identify why but there are currently major gaps in leadership, in Australia at least. It seems that employees in the modern workplace are screaming for a certain style and capability of leadership, but current cultures are challenged in delivering it. The current state of leadership is not what is wanted nor required.

Self-aware 109

Self-aware Leadership Emotional Intelligence Middle Management 109

Harvard Business Review

SEPTEMBER 8, 2016

An Amazon developer, for example, told me that her company takes great pains to avoid digitally irritating customers. Entire KPI dashboards have apparently been built around receptivity/abandonment behaviors. The leadership challenge around customer centricity will become sharper and starker both inside the enterprise and outside.

Advertising 8

Advertising KPI Mission Statement Incentives 8

Harvard Business Review

APRIL 8, 2015

One typical reason is that top executives haven’t managed to clarify something even more fundamental: how much priority they place on increasing profit margins. Price leadership: A no-frills airline constantly advertises the lowest fares on any route served. Why is it that? That might sound strange.

Balanced Scorecard 8

Balanced Scorecard Company Price KPI 8

Strategy Driven

JUNE 4, 2013

Organizational performance measurement systems are complex constructs that significantly impact leadership decisions, employee behaviors, and management processes and systems. Ongoing maintenance/development of metrics and reports are highly reliant on the knowledge and skills of a single individual. Process Related Challenges.

System 72

System Metrics KPI Document 72

CoachStation

SEPTEMBER 7, 2018

Few managers and leaders are conducting useful one-on-ones and when they do, often miss the mark in making them effective and productive. Two of the most important, yet under-rated skills for managers and leaders are listening and questioning. It is too easy to get caught up in the operational and tactical aspects of management.

Management 130

Management Blanchard Self-aware Learning-by-Doing 130

Rapid BI

OCTOBER 10, 2012

Increasingly Human Resources (HR) or Organizational Development (OD) teams are being asked to drive and deliver internal communications, but what is an internal communications plan and how do you go about writing and applying one? What are the roles and responsibilities of leaders, managers, employees and communication professionals?

Planning 60

Planning Strategy How To KPI 60

Harvard Business Review

SEPTEMBER 13, 2013

Executive leadership has your back. The KPIs also helped ensure our failures were disciplined failures, not the result of sloppiness. We originally envisioned the metric as a formal KPI in each staffer’s annual performance review. The product manager? Our development team went Agile. Iterate fast.

Team 13

Team Metrics KPI Rogers 13

CO2

NOVEMBER 26, 2023

Internally, examine culture, leadership, process, and people, as well as the value proposition you offer to customers. You establish your goal (where you want to go) and your position (where you are now), and then develop your strategy (how to get from your position to your goal in the most efficient and effective way).

Strategic Planning 78

Strategic Planning Planning Balanced Scorecard Mission Statement 78