Michael Lee Stallard

NOVEMBER 9, 2010

If I owned that jewelry store I would encourage everyone on the staff to be intentional about developing heart, soul, mind and strength. Heart and soul are important because developing relationship excellence is necessary to sustain task excellence. What do I mean by heart and soul? Many customers can sense this.

Customer Loyalty 239

Customer Loyalty McCarthy Godin Self-aware 239

Michael Lee Stallard

MAY 17, 2010

Researchers that are part of the American Psychological Association’s positive psychology research effort identified these values as helping people flourish and a body of large body research is developing in support of that view. why is everyone smiling? why is everyone smiling?

Self-aware 278

Self-aware Teamwork Open-book Emotional Intelligence 278

Persuasive Powerhouse

JUNE 20, 2010

The Gifts You Can Give Let’s explore some of the gifts you may have been given or that you have developed in your time on earth. The thankyou doesn’t cost the company anything and consider the benefits in productivity and loyalty! These will be the traits that come easily to you. I have thanked those that helped me be successful.

Blog 206

Blog Greenleaf Maslow Open-book 206

Michael Lee Stallard

JUNE 5, 2010

The character values, or blocks of the pyramid, were: industriousness, enthusiasm, friendship, loyalty, cooperation, self-control, alertness, initiative, intentness, condition, skill, and team spirit. .&# Integral to meeting his standards was achieving the character values reflected in what he called “the Pyramid of Success.”

Follow-up 360

Follow-up Open-book Learning-by-Doing Hotels 360

Persuasive Powerhouse

NOVEMBER 15, 2010

Developing yourself and others to create a continuous learning culture. Supporting growth and development will positively affect the goals your organization is attempting to achieve. When a leader gives him or herself to all employees in very helpful ways a new sense of transparency and trust develops. Thanks for the addition.

Leadership 257

Leadership Blog Learning-by-Doing Follow-up 257

Persuasive Powerhouse

SEPTEMBER 20, 2010

I was challenged to take a higher, more difficult path to achieving longer-lasting loyalty and deeper relationships with those who followed me closest. We partner with great leaders to help them become even greater at developing, improving, and sustaining relationships with the people who are essential to their success.

BPM 185

BPM Chemicals Emotional Intelligence Blog 185

You're Not the Boss of Me

SEPTEMBER 5, 2010

If we do know, what do we need to do to keep, or earn, their loyalty and optimal contribution? Do we hire expertise or develop it? If we don’t know, how will we find out? Capability: Do we have the skills we need? If not, what training do we need and in what format? Do we have the equipment and resources we need?

Gilbert 57

Gilbert Commitment Blog Goal 57

You're Not the Boss of Me

FEBRUARY 26, 2009

The seriousness and gravity of their work is wonderfully offset by a lighthearted banter, a lot of mischief and loyalty to each other that transcends words. I love it because the dynamics of the team of NCIS agents is so full of energy. In this show, it is clear who the boss is. Jethro Leroy Gibbs brings his marine training to the team.

Blog 40

Blog McCarthy Brand Leadership Styles 40

You're Not the Boss of Me

FEBRUARY 9, 2010

I continue to work to earn their ongoing loyalty. I am not afraid to approach my boss if I think my client has needs that could be met differently. As a sales person , I believe in my product. My clients’ needs come before my own. Many of my clients have been with me for a long time. I offer my ideas freely.

Blog 43

Blog Budgeting Competitive Advantage Crisis 43

You're Not the Boss of Me

JANUARY 9, 2011

A little empathy would sure take us a long way toward building better relationships and developing humor that doesn’t hurt others. I wish more leaders would understand that positive feedback and empathy go a long way towards fostering loyalty and hard work. What do you think? Thanks for the post. Food for thought, as always!

Blog 58

Blog Review Leadership Follow-up 58

You're Not the Boss of Me

MARCH 23, 2010

The amount of money earned is usually determined by the quality and consistency of the service delivered and the ability of those who deliver it, to engender loyalty among a growing constituency. Making money is an outcome of providing that service. But sometimes I think we forget. And that’s when we risk running afoul of ourselves.

Banking 43

Banking Blog Human Resources Learning-by-Doing 43

Harvard Business Review

DECEMBER 20, 2016

So when I asked Mark Krolick—managing director of marketing and product development at United Airlines—about the hypothesis that having more superconsumers as leaders or employees enhances business performance, he smiled. The superconsumer effect is realized in more loyalty, lower turnover for United and in the industry.

Airlines 8

Airlines Energy Self-aware Learning Curve 8