Harvard Business Review

MAY 8, 2012

Six Sigma , Kaizen , Lean , and other variations on continuous improvement can be hazardous to your organization's health. Looking beyond Japan, iconic six sigma companies in the United States, such as Motorola and GE, have struggled in recent years to be innovation leaders. the United States. Absolutely not!

Six Sigma 15

Six Sigma Kaizen Govindarajan Telecommunications 15

Harvard Business Review

MAY 13, 2014

Under CEO Jack Welch in the 1980s and 1990s, they adopted operational efficiency approaches (“ Workout ,” “Six Sigma,” and “Lean”) that reinforced their success and that many companies emulated. But, as befits a company that has been around for 130 years, GE is moving on.

Six Sigma 8

Six Sigma Incubator Payback Period Ries 8

Harvard Business Review

MARCH 7, 2011

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). Many companies adopted Six Sigma in the late 1990s. Consider this example.

Six Sigma 14

Six Sigma BPM Process Hammer 14

Harvard Business Review

JUNE 13, 2018

It operates at the task level and not the end-to-end process level.” The company may have collections of standard operating procedures, but they are often poorly documented and out of date. health care firm, for example, had over the years stripped a process down to the minimal viable steps to achieve efficiencies.

Process 9

Process Six Sigma Company Technology 9

Harvard Business Review

APRIL 27, 2015

Can you think of any business topic that’s been hotter for longer than innovation? In a McKinsey poll , 94% of the managers surveyed said they were dissatisfied with their company’s innovation performance. And yet when it comes to innovation, the gap between aspiration and accomplishment seems as big as ever.

Innovation 8

Innovation Company Engineering Supply Chain 8

Harvard Business Review

FEBRUARY 2, 2018

Type 3: Then there are products where input-output efficiency and reliability of the physical components are still critical but digital is becoming an integral part of the product itself (in effect, computers are being put inside products). For that end, they must be able to attract world-class innovators and software engineers.

Industry 8

Industry Software Six Sigma Engineering 8

Harvard Business Review

MAY 24, 2017

In 2014 Jess Jacobs, a director in an innovation lab, started blogging about her experience as she received treatment for two rare diseases. Jess was trained as a Six Sigma Green Belt. So unlike your average patient, she described one 12-hour wait in the ER as having a “7% process cycle efficiency.”

Health Care 8

Health Care Six Sigma Metrics Quality 8

Harvard Business Review

DECEMBER 7, 2015

I was reminded of this painful memory recently, while reading Jeffrey Rothfeder’s Driving Honda , which examines the company’s innovation culture. If we’d handed them a screwdriver and had them pretend to operate the latch, the results may well have been different.

Six Sigma 8

Six Sigma Sample Innovation Productivity 8

Harvard Business Review

NOVEMBER 11, 2013

The Mayo Quality Academy offers 30 courses, ranging from Lean and Six-Sigma to Human Factors and Change Management. From January 2010, when the quality review board became operational, to December 2012, 230 QIPs were reviewed and 168 (73%) of them were approved for Part IV MOC. Leading Health Care Innovation.

Quality 8

Quality Mayo System Six Sigma 8

Harvard Business Review

MAY 1, 2017

Accordingly, business leaders sought to improve efficiency by employing Six Sigma, process reengineering, spans and layers, and other tools. And the average long-term ROE is more than 25%, reflecting improved efficiency combined with greater reliance on financial leverage at most companies.

ROE 10

ROE Long-term GDP Six Sigma 10

Harvard Business Review

JULY 30, 2014

Short-term thinking has been charged with no less than a chronic decline in innovation capability by Clayton Christensen who termed it “the Capitalist’s Dilemma.” ) Corporations continue to focus too narrowly on shareholders , with terrible consequences – even at great companies like IBM. Operations Organizational culture'

Six Sigma 8

Six Sigma Drucker P&L Short-term 8

Harvard Business Review

JANUARY 29, 2015

Key selection criteria included experience in innovative software and service (versus product) development, and an ability to manage a start-up in a very large, complex company. Bill and his team set out to develop a system that could bring all GE machines onto one efficient cloud -connected platform. Bill Ruh was selected in 2011.

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

DECEMBER 22, 2016

During a recent visit to the Managing Service Operations course I teach to MBA students at Harvard Business School , McDonald reflected on the lessons he had learned at VA and their significance for service transformation both inside and outside the public sector. .” ” Build a capacity for learning and continuous improvement.

Six Sigma 8

Six Sigma Learning-by-Doing Crisis Kotter 8