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The Key to Change is a People Focus

Lead Change Blog

Prussian Field Marshal Graf Helmut Von Molke the Elder , famously said that no plan of operations extends with any certainty beyond the first contact with the main hostile force. I believe the book, written by Roger Plant, is now out of print, but you may pick up an old copy via the hyperlink.

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The Big Picture of Business – Each Role Matters. The Value of Support Staff

Strategy Driven

John Wayne and Roy Rogers had Gabby Hayes. Back characters on TV shows included restaurant and bar operators, where the stars went top relax. Therefore, our loyalty to the company rises, and we are more productive. The movie star heroes had buddies to help them navigate the adventures. Gene Autry had Pat Buttram.

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When a Leader Aims to Please

Harvard Business Review

Many of the best leaders and managers in the business world operate from the Pleaser power style. Pleasers are hard-working, inspire loyalty, and tend to listen thoughtfully to their clients and colleagues. When they are operating from their strengths, Pleasers can become the glue that holds a positive corporate culture together.

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Create Brand Superfans

Harvard Business Review

Advocacy strongly differs from satisfaction, or even loyalty. Satisfaction and loyalty are critical to the success of a business. For example, one Middle Eastern telecom operator has begun to create the brand connection by extending extraordinary discounts from third party partners, such as theaters and car rental agencies.

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When Not to Treat a Colleague as You’d Want to Be Treated

Harvard Business Review

Roger was a young rising star. His company had just appointed him to take over a troubled country operation in Latin America. Coaching Roger, I suggested he was a bunny rabbit who had just been attacked by a horde of guinea pigs. Roger was a classic rabbit. He did a brilliant job turning things around financially.

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How to Create Remarkable Teams PART 2 – Collaboration

Ask Atma

Integrity – ability to inspire/engender trust and loyalty. 5) Operational Transparency -. Systems intelligence – sensing the big picture and how things connect. Benevolence – depth of commitment to not cause pain or suffering. Transparency is organizational honesty. Mayer, James H. Davis and F.

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Definition of Leadership | N2Growth Blog

N2Growth Blog

From that point on, loyalty means executing the decision as if it were your own.&# - General Colin Powell “Develop success from failures. Disagreement, at this state, stimulates me. But once a decision is made, the debate ends.