Six Disciplines

AUGUST 22, 2014

Edwards Deming was a supreme practitioner of quality management. He summarized his ideas in these Fourteen Points of Quality Management : Create constancy of purpose towards improvement. You don’t inspect quality into products and services - you design it in. Makes for bad work - and bad management. From top to bottom.

Deming 95

Deming Quality Management Short-term 95

Harvard Business Review

NOVEMBER 16, 2012

As a manager, you may not be working on a fishing boat or in armed combat. Or have you been taught to manage by objectives and metrics to monitor performance, and that bonding with your team members will be seen as a distraction at best or weakness at worst? But you need to motivate your people to get things done.

Bond 19

Bond Resistance Management by Objectives Maturity 19

Six Disciplines

MARCH 21, 2011

Edwards Deming was a supreme practitioner of quality management. He summarized his ideas in these Fourteen Points of Quality Management : Create constancy of purpose towards improvement. You don’t inspect quality into products and services - you design it in. Makes for bad work - and bad management. Drive out fear.

Deming 108

Deming Quality Management Short-term 108

Harvard Business Review

OCTOBER 16, 2014

And shortly thereafter (and not long before he died in 2005), Drucker declared that increasing the productivity of knowledge workers was “the most important contribution management needs to make in the 21st century.”. How should managers alter their approaches to fit the times? Embrace employee autonomy.

Drucker 14

Drucker Survey Learning-by-Doing Knowledge Management 14

Harvard Business Review

JULY 30, 2014

Organization as machine – this imagery from our industrial past continues to cast a long shadow over the way we think about management today. Managers still assume that stability is the normal state of affairs and change is the unusual state (a point I particularly challenge in The End of Competitive Advantage ). Townes, and Henry L.

Six Sigma 9

Six Sigma Drucker P&L Short-term 9

Ask Atma

JANUARY 2, 2011

Three Levels of Management. As a starting place we can look at three general levels or grades of management. As a starting place we can look at three general levels or grades of management. Beginner’s Management [Newbie or Management 1.0]. Fundamentals of being a manager : They ask “what needs to be done?”.

Management 40

Management CRM Objective Human Resources 40

Harvard Business Review

JUNE 24, 2016

Gothenberg, Sweden, is a long way to travel from Boston for a breakthrough idea in management — especially one that is more than 40 years old. Berwick’s talk spanned a pantheon of management thinkers to show the audience just how far we have come from Taylor to Deming in the 20th century. Laura Schneider for HBR.

Deming 11

Deming Management Senge Taylorism 11

Harvard Business Review

MAY 18, 2015

Yet, according to Donald Sull’s research in the March issue of HBR, almost half of top executives cannot connect the dots between their company’s strategic priorities; and two out of three middle managers say they simply do not understand their strategic direction. This is a subtle, but important nuance.

Strategy 8

Strategy Balanced Scorecard Sull Supply Chain 8

Harvard Business Review

JULY 9, 2015

My favorite Peter Drucker misquotation is, “If you can’t measure it, you can’t manage it.” ” Drucker wrote a great deal about how managers should measure performance, but this particular phrase didn’t come from his pen. Its “product” is neither a pair of shoes nor an effective regulation.

Drucker 8

Drucker Objective Self-aware Rate of Return 8