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Innovation Thrives Despite Piracy

The Horizons Tracker

While the general public flocked to share and download free digital files of music and movies, those respective industries were aghast at the potential impact such piracy would have on their very existence. Research from the University of Southern California explains why piracy wasn’t the death knell of innovation so many feared.

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Social Engagement for the Small Business

Strategy Driven

When you combine artwork created by children with an organic bakery, you get an innovative campaign that generates 30,000 new Facebook likes and a handful of honorable awards. The resulting image can be posted, shared and emailed to friends, and has generated more than 20,000 likes and almost 6,000 coupon downloads to boast product trial.

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How Samsung Gets Innovations to Market

Harvard Business Review

A case study we just published on Samsung’s European innovation team offers some helpful insights. It details how in 2010, Samsung set up a small consumer-focused innovation team in London, headed by Luke Mansfield. Rather, it is to position themselves to create disruptive innovation. When Innovation Is Strategy.

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New Research: You're Doing Customer Experience Innovation Wrong

Harvard Business Review

"Innovation" has become a buzzword in the customer experience field. They also believe that innovation will help them achieve these lofty goals — and they''re investing accordingly. Sixty-nine percent of these respondents report that their companies have dedicated personnel for customer experience innovation.

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Four Innovation Trends to Watch in 2013

Harvard Business Review

Digital media continue to be springboards for global innovation and enterprise. So here are four innovation ideas — themes, really — sure to gain significantly greater mind- and market-share over the coming year. What policies and programs is your organization developing around badges? innovative alternatives.

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How Brigham & Women’s Funds Health Care Innovation

Harvard Business Review

One of the biggest challenges in health care is how to provide innovative, high technology specialty care while reining in costs at the same time. To date, these innovations have saved an estimated $4 million in annual medical expenses while decisively improving quality. But it needn’t always be. Here’s how we did it.

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The Myth of Virality and What Marketers Can Learn From Justin Bieber

Strategy Driven

Our longtime client Smule, a leading iPhone app company and frequent innovative marketer, came to us with a simple proposition: “We want a video that will do a million views and introduce our product to 13- to 17-year-old girls.” When not creating a splash online, Mischievious Studios develops and produces Feature Films.