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Has Your Company Been Anchored To The Wrong Information?

Lead Change Blog

The whole management team saw it as just a passing thing. The advertising and marketing group swiftly overhauled its external and also internal outreach to include fresh info on the business’s COVID-19 efforts.

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“I Quit”: Why Employees Quit and How to Retain Them

HR Digest

At some point or another, all managers have asked themselves, Did the employee leave because I’m a bad boss? A high attrition rate is a costly challenge for any business. If you pay attention to these reasons why employees quit, you’ll reduce high attrition and retain highly valuable staffers.

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The Right Way to Cut Costs

HR Digest

As HR leaders, managing budgets and finding ways to cut costs without compromising employee satisfaction and productivity can be a daunting task. By implementing these strategies, you can effectively manage your budget while maintaining a high-performing and satisfied workforce.

Cost 105
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The cost of high employee turnover

Chartered Management Institute

The attrition rate on my partners ICU ward is incredible. Those people are often amongst the more experienced, so not only is there the considerable expense of advertising, recruiting and on-boarding new staff, there is also a significant drop in the skill and experience level on the ward as younger nurses replace more experienced ones.

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To Retain Employees, Focus on Inclusion — Not Just Diversity

Harvard Business Review

Picture, for example, a Muslim who prays in his car because he doesn’t want to advertise his religion, a mother who doesn’t put up pictures of her children so that coworkers won’t question her commitment to the job, or a gay executive who is unsure whether he can bring his partner to company functions.

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An Emotional Connection Matters More than Customer Satisfaction

Harvard Business Review

It requires prioritizing and managing large investments that span multiple functions across the organization, all in the hope that customer value will increase. Emotionally connected customers not only generate greater value, but in every interaction become more and more convinced that “this company gets me.”

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What Sales Teams Should Do to Prepare for the Next Recession

Harvard Business Review

Consider the case of an online advertising and software company serving car dealers. As a result, the company increased its new customer acquisition threefold over the prior year and reduced its customer attrition by a healthy margin. Those behaviors can serve as the basis of training, reinforced daily by front-line managers.

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