Strategy Driven

MAY 24, 2019

Learning how to effectively use data is highly individual to each company and their operations and KPIs, but there are some building blocks for good data hygiene and usage that work across all sectors and business types. Instead of driving the data and mining it to find the relevant parts, it drives them. Pull Together Your Optimisation Plan.

Planning 68

Planning Six Sigma Metrics CRM 68

Harvard Business Review

MAY 22, 2015

Unlike the Robo-advisors that operate in a “black box,” these AI systems provide transparency by communicating what has happened and offering recommendations in plain English that people can immediately understand. Eventually, AI will offer even more complex analysis and advice.

Benchmarking 8

Benchmarking Analysis Report CRM 8

Harvard Business Review

MARCH 18, 2015

For example, 52% of high- performing salespeople indicated they were power users who take full advantage of their company’s CRM technology and internal systems compared to only 31% of underperforming salespeople. Situational dominance. While dominance is commonly associated with brute force, this is not the case in sales.

Comparison 8

Comparison Morale CRM Influence 8

Harvard Business Review

JULY 27, 2017

Third, corporate VCs and accelerators are costly and complex to operate, turning them into a slow and expensive innovation tool. They need clients — that is, purchase orders — far more than advice or capital. Similarly, Charles Schwab was the early adopter client of Siebel’s revolutionary CRM system.

Venture Capitalist 8

Venture Capitalist Meyer Innovation Fixed Costs 8

Harvard Business Review

MARCH 23, 2015

These aren’t mom and pop operations anymore. We now have entire conferences dedicated to the analytics of our business and our basketball operations. We have a global audience that has an unending thirst for mobile content, and a sophisticated CRM database that allows us to be a state-of-the-art marketing operation.

Price 8

Price Team Sports Franchising 8

Harvard Business Review

JUNE 25, 2015

Executives tend to turn toward fellow executives for advice. I’d love a CRM system that coordinates outreach among all my team members. During my time as an operator within SAP, I wish I’d truly appreciated these three things. The best teammates don’t mind the hard questions.

Execution 8

Execution Venture Capitalist Software CRM 8

Harvard Business Review

MARCH 27, 2015

The operation was the epitome of transparency — via Salesforce CRM integration, leaderboards displayed the top reps’ progress. They felt bad if they were dragging down the team and sought advice from teammates who exceled where they needed help. He implemented it last year with an interesting twist.

Sports 8

Sports Metrics Retail CRM 8