Remove Airlines Remove Leadership Remove Management Remove Talent Management
article thumbnail

Southwest Airlines’ Julie Weber on What It Means To Create a Purpose-Driven Culture

HR Digest

A desire to act with courage, persevere and innovate; the ability to put others first, and a fun-LUVing attitude – these are the values that Southwest Airlines, the World’s Most Loved Airline, looks for in its employees and fosters through its talent management. Keller, 2019. What forms does this take at the company?

article thumbnail

All airlines are the same, except for their people.

Strategy Driven

Mostly on major airlines, but because I’m more interested in flying non-stop than getting travel miles or points, I take whatever airline is most convenient for my schedule. This past Friday I found myself flying Alaska Airlines from Atlanta, Georgia, to Portland, Oregon. I hope airline employees at your airport act that way!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Rainmaker Fab Five Blog Picks of the Week

Sales Wolf Blog

SHRM - Society for Human Resource Managment Indispensible for the HR Professional! License.

Blog 157
article thumbnail

How Southwest Airlines Hires Such Dedicated People

Harvard Business Review

Southwest Airlines receives a job application every two seconds. Given the talent shortage facing our industry, you’d think we’d be tempted to snap up many of those candidates, particularly ones with backgrounds in engineering and technology. It takes a careful mix of mission, management, and culture. Insight Center.

article thumbnail

Creating Customer Focused Teams, Part 1

Strategy Driven

Ask Zappos, ask Southwest Airlines, ask Apple, ask Jimmie Buffett and ask CMI (that is us). Since growing up in his family’s boating business to founding his company CMI, Bruce Hodes has dedicated himself to helping companies grow by developing executive leadership teams, business leaders and executives into powerful performers.

Team 52
article thumbnail

Uber Shows How Not to Apply Behavioral Economics

Harvard Business Review

Another example I often give concerns the use of fuel- and carbon-efficient flight practices in the airline industry. million in fuel costs for the airline and reduced emissions of more than 21,500 metric tons of CO 2 over the eight-month period of the study. The implication? An estimated cost savings of $5.37

article thumbnail

The Defining Elements of a Winning Culture

Harvard Business Review

Herb Kelleher fosters a culture of employee empowerment and cost containment at Southwest, enabling the airline to become one of the world’s most admired and profitable carriers. Southwest Airlines is the classic example. These characteristics give employees a sense of meaning just from being part of the company.