Harvard Business Review

APRIL 26, 2011

That's exactly what Portuguese airport operator ANA Aeroportos de Portugal did in its quest to attract more major airlines and connecting routes. Their findings quickly confirmed that ANA's focus on its customers' customers would benefit the airlines, as well.

B2B 15

B2B Airlines Travel Stage-Gate 15

Harvard Business Review

FEBRUARY 6, 2018

The No-Fly List is only one tactic that the U.S. Because of these challenges, technologies that automate collection, optimization, and integration of threat intelligence play a critical role in helping companies build their cyber no-fly lists. Newly discovered cyber threats are also an important part of the list.

Company 8

Company Airlines Automotive Tools 8

Harvard Business Review

SEPTEMBER 10, 2014

Instead, smart organizations are driving analytics to an even deeper level within business processes— to make real-time operational decisions , on a daily basis. These operational analytics are embedded, prescriptive, automated, and run at scale to directly drive business decisions. There are no shortcuts.

Hammer 8

Hammer Company Operations Information Technology 8

Harvard Business Review

JULY 5, 2016

It might be an earnings boost, where the post-acquisition company continues to operate independently while increasing the value of the parent company. At an airline, one group handles reservations, another is in charge of the website, another handles your miles, and yet another is responsible for customer complaints.

Due Diligence 8

Due Diligence Software Construction Technology 8

Harvard Business Review

APRIL 7, 2014

In the software industry, giants like Microsoft, SAP, Oracle, and IBM have all invested heavily in the cloud technologies that are disrupting software. In car rentals, firms like Hertz and Enterprise are making bets on car-sharing operations. For a real-world example, just consider the airline industry.

Disruptive Innovation 8

Disruptive Innovation Airlines Tactics Tools 8

Harvard Business Review

SEPTEMBER 10, 2014

Instead, smart organizations are driving analytics to an even deeper level within business processes— to make real-time operational decisions , on a daily basis. These operational analytics are embedded, prescriptive, automated, and run at scale to directly drive business decisions. There are no shortcuts.

Hammer 8

Hammer Company Operations Process 8

Harvard Business Review

AUGUST 14, 2012

Herb Kelleher of Southwest Airlines predicted eleven out of the last three recessions. soldiers operating a radar station saw something that looked like an incoming airplane; they telephoned an officer, who told them to forget it (the attack occurred 53 minutes later). Leaders need to be productively paranoid.

Management 14

Management Licensing Crisis Hedge 14