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Leadership Lessons From A Serial Entrepreneur

Eric Jacobson

In the book, Jacobs defines the mindset that drives his remarkable success in corporate America – and distills a lifetime of business brilliance into a tactical road map. So, even if you don’t envision yourself wanting to earn a billion dollars, don’t pass up reading Jacob’s, How To Make A Few Billion Dollars. Catalyzing electric meetings.

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Are You Paying Attention?

Tanveer Naseer

Or maybe we focus on our organization too much – and we don’t see the trends, shifts, new technologies or other outside factors that will be impacting our businesses. You may remember the United Airlines commercial a number of years ago -. 3 Tactics To Improve How You Give Feedback To Your Employees. What is your Tunisia?

Airlines 190
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11 Ideas for Economic Recovery

Strategy Driven

Each issue is packed with thought-provoking content and insight into the business issues that affect all companies competing in today’s technology-driven marketplace with recent contributions by best-selling author and researcher Tom Davenport; social media guru Chris Brogan; and Myron Scholes, world renowned economist and Nobel Prize winner.

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Why Every Company Should Consider Creating a “Cyber No-Fly List”

Harvard Business Review

The No-Fly List is only one tactic that the U.S. Because of these challenges, technologies that automate collection, optimization, and integration of threat intelligence play a critical role in helping companies build their cyber no-fly lists. Newly discovered cyber threats are also an important part of the list.

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The Customer Profile: Your Brand's Secret Weapon

Harvard Business Review

Last month, when I tweeted to American Airlines about a delay, no one tweeted back to me and no one realized that the tweet was also from a long-standing AAdvantage Gold member. It may seem simple to combine these discrete data sets into one holistic customer profile, but there are major technology obstacles brands need to get past.

Brand 16
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Focus on Your Customer's Customer

Harvard Business Review

That's exactly what Portuguese airport operator ANA Aeroportos de Portugal did in its quest to attract more major airlines and connecting routes. Their findings quickly confirmed that ANA's focus on its customers' customers would benefit the airlines, as well. The team kicked off by conducting in-airport interviews with travelers.

B2B 15
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The Customer Profile: Your Brand's Secret Weapon

Harvard Business Review

Last month, when I tweeted to American Airlines about a delay, no one tweeted back to me and no one realized that the tweet was also from a long-standing AAdvantage Gold member. It may seem simple to combine these discrete data sets into one holistic customer profile, but there are major technology obstacles brands need to get past.

Brand 9