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Leadership Lessons From A Serial Entrepreneur

Eric Jacobson

In the book, Jacobs defines the mindset that drives his remarkable success in corporate America – and distills a lifetime of business brilliance into a tactical road map. So, even if you don’t envision yourself wanting to earn a billion dollars, don’t pass up reading Jacob’s, How To Make A Few Billion Dollars. Catalyzing electric meetings.

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10 Principles For Developing Strategic Leaders

Tanveer Naseer

That is one of the principles behind “ open-book management “, the systematic sharing of information about the nature of the enterprise. This approach clearly differs from that of traditional cultures, in which the common channel for new ideas is limited to an individual’s direct manager.

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11 Ideas for Economic Recovery

Strategy Driven

Each issue is packed with thought-provoking content and insight into the business issues that affect all companies competing in today’s technology-driven marketplace with recent contributions by best-selling author and researcher Tom Davenport; social media guru Chris Brogan; and Myron Scholes, world renowned economist and Nobel Prize winner.

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When Good Management Is a Matter of Life and Death

Harvard Business Review

Herb Kelleher of Southwest Airlines predicted eleven out of the last three recessions. In the Columbia shuttle disaster , junior engineers knew that there was critical foam damage on the shuttle, but they did not dare to speak up to more senior managers in a meeting on January 24, 2003. Leaders need to be productively paranoid.

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Why Every Company Should Consider Creating a “Cyber No-Fly List”

Harvard Business Review

Managed by the FBI’s Terrorist Screening Center, the list bans people on it from boarding commercial aircraft within, into, or out of the United States. The No-Fly List is only one tactic that the U.S. No one knows this better than Jessica Ferguson, director of information security architecture at Alaska Airlines.

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Focus on Your Customer's Customer

Harvard Business Review

These customer experience management initiatives can be complex. That's exactly what Portuguese airport operator ANA Aeroportos de Portugal did in its quest to attract more major airlines and connecting routes. Their findings quickly confirmed that ANA's focus on its customers' customers would benefit the airlines, as well.

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Why Monitoring Your Employees’ Behavior Can Backfire

Harvard Business Review

Today, monitoring technologies are increasingly inexpensive—and staggeringly expansive. This has made it easier than ever for managers to intensively monitor employees at work. These technologies run the gamut, from body-worn cameras and closed-circuit televisions, to traceable identification cards and keystroke trackers.

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