Women on Business

DECEMBER 8, 2010

Using “Buddy the Elf” as an example for the four steps to brand building, this week we’ll discuss steps three and four: developing brand identification and meaning, and developing relationships with customers. Here is a link to last’s week blog addressing steps one and two. Are you ready?? When is a “brand&# not just a brand?

Brand 237

Brand Press Release Discount Loyalty 237

CoachStation

AUGUST 26, 2022

This blog addresses 4 key skills and areas to focus on that contribute to employee engagement. The fact that you are taking the time to read this blog is a positive example. What’s more, companies that fail to engage their employees are missing out on the powerful results that come from engagement.

Motivation 130

Motivation McKinsey Attrition Influence 130

Chart Your Course

AUGUST 14, 2012

The Zappos vision statement is, “Delivering happiness to our customers, vendors and employees.” Happiness has created unparalleled customer loyalty to the extent 80% of their customers return to purchase again. The amazing thing is there are lots of innovative employees who have great ideas, but most of them go untapped.

Newsletter 165

Newsletter Insurance Class Workshop 165

Strategy Driven

JANUARY 20, 2014

On the achievement side of life, my four words are: ADVISOR – DIGITAL – POWER – TIME. Companies like Amazon, Zappos, and Apple have marched to the head of the class by innovating BEFORE the market did, and they set the standard for others to follow. On the improvement side of life, my four words are: INSTAGRAM – BLOG – SHAPE – BEST.

Succession 50

Succession Customer Loyalty Competitive Advantage Content 50

Strategy Driven

APRIL 22, 2013

For me, it’s value, information others can use, followers, reputation, image, re-tweets, customers, referrals, sales, and money. Twitter has the power to generate awareness, create value attraction, keep you or your brand at top-of-mind status, and build relationships. What a list of my most powerful tweets? Is that enough?

Open-book 50

Open-book Follow-up Customer Loyalty Reputation 50

First Friday Book Synopsis

MAY 8, 2012

A former journalist for CNN and CBS, Gallo works directly with the world’s top business leaders to craft compelling messages, tell inspiring stories and share innovative ideas. Carmine Gallo is the communications coach for the world’s most admired brands.

Brand 75

Brand Innovation Execution Customer Loyalty 75

Harvard Business Review

DECEMBER 29, 2011

The video, an interview about his agenda-setting article, " Creating Shared Value ," kicked off a year of revisiting our current economic system across our book , blog , and magazine channels, and it produced some of our best rich media features: Illustrated timeline. Boost Power Through Body Language. Social Media's Untapped Power.

Video 14

Video Porter Charisma Customer Loyalty 14

Strategy Driven

JUNE 10, 2019

Even if you are the most successful brand in your industry, you can be sure that the competition will be looking for innovative ways to grow and knock you off of your perch. It is impossible to grow a company without the right people powering the operation. Promote Customer Loyalty. Attracting New Customers.

Industry 51

Industry Customer Loyalty How To Loyalty 51

Harvard Business Review

APRIL 7, 2014

In business, if you’re not listening to the right customers, it can all disappear before you realize what’s happening. Many modern businesses take stock in the reality of disruptive innovation and try to react accordingly. A powerful tool in understanding the appeal and threat of your competitors is revisiting your own history.

Disruptive Innovation 8

Disruptive Innovation Airlines Tactics Tools 8

Joseph Lalonde

MARCH 14, 2018

This includes not only books but various blogs and online resources. The most powerful habit I have that helps make me a better leader and a better person is exercise. I think practicing gratitude is one of the most powerful things anyone, especially leaders can do. Bell, Customer Loyalty Consultant and author at [link].

Succession 316

Succession Self-aware Learning-by-Doing Follow-up 316