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Competitive Advantage from the Bottom of the Pyramid

LDRLB

The BoP markets are a hotbed for innovation and companies that are able to mold their business models to fit within this paradigm can truly alter traditional business models. Prahalad , the brilliant management guru. Common marketing theories from the 4Ps to the 5Cs have failed when trying to engage the BoP.

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Holographic Light Field Displays

Strategy Driven

According to Market Analysts, the Global 3D displays market is expected to grow by double digits with market size of over $100 billion in the next 5 years. Several display technologies including LED, OLED, and LCD serve this particular market. Video games are already a $100b+ market. About the Author.

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Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

Thinkers50 – World’s Most Influential Management Thinkers. Called ‘The Academy Awards of Leadership’ by the Economist, Thinkers50 is the world’s most reliable resource for identifying, ranking and sharing the leading management ideas of our age. World authority on branding and culture transformation. million times.

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How Customer Service Can Turn Angry Customers into Loyal Ones

Harvard Business Review

Using data from Twitter (where one of us works), we designed an experiment to study customer service interactions in two industries that generate a significant number of customer service complaints: airlines and wireless carriers. We offered a similar exercise for wireless service customers. from March 2015 to April 2016.

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How to Compete Like the World’s Most Innovative Leaders

Skip Prichard

Tesla’s genius and education led him to develop the foundations for electric induction motors, wireless telegraphy, radios, neon lamps, and remote control. Bezos’ approach works especially well when the innovation requires overcoming a lot of market/demand uncertainty (will people buy it?) ” Management Science 56.2

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How Not to Partner in India

Harvard Business Review

The partners' 2G wireless venture, Unitech Wireless (67% held by Telenor; 33% by Unitech), has struggled since the Indian Supreme Court threatened to cancel several telecom licenses earlier this year, on the grounds of corruption in allotting licenses in 2008. Unitech Ltd. The venture got off to a good start.

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How GM Uses Social Media to Improve Cars and Customer Service

Harvard Business Review

In 1933, General Motors President and CEO Alfred Sloan established the automobile industry’s first full-time consumer research department under the direction of Henry “Buck” Weaver, a pioneer in market-based decision making. We’ve come a long way. Today, Weaver’s mass-mailing tactics seem quaintly out of date.

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