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Accenture to lay-off 25,000 low performers

HR Digest

.” Earlier in July, the company cut 900 jobs in the UK, citing a downward curve in market demand. Also, we have identified structural costs that needed to be addressed immediately.” Subscribe to the leading Human Resources Magazine to receive exclusive news and insights directly to your inbox.

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Even “bad” cultures get some things right

Surviving Leadership

At this meeting, employees heard from the CEO, CHRO, General Counsel, COO, CFO, CMO, and any business leaders spearheading a major initiative. This would include a day spent with an installation tech and a day spent with a call center agent – preferably, in a market other than your own.

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A Refresher on Marketing ROI

Harvard Business Review

Companies spend a lot on marketing communications. And more fundamentally, does marketing actually work? Marketing ROI analysis can help answer those questions. What is Marketing ROI, and How Do Companies Use It? Avery explains that it is also referred to by its acronym, MROI, or as return on marketing investment (ROMI).

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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

And the best thing about great customer service is that providing it doesn’t cost you an extra penny. Today’s small business owners need to understand that cutting costs will not save their business. After all, studies have shown that it costs much more to attract a new customer than it does to keep an existing one. magazine.

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When Investors Want to Know How You Treat People

Harvard Business Review

Australia’s main CFO forum, the G100 , has shown interest in the topic and even published a paper offering broad support for integrated reporting, arguing that “corporate reporting reform is underway and CFOs should seize the opportunity to drive the reporting agenda.”

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How to Use Psychometric Testing in Hiring

Harvard Business Review

Roughly 18% of companies currently use personality tests in the hiring process, according to a survey conducted by the Society for Human Resource Management. Since the cost of a bad hire is widely estimated to be at least one year’s pay, there are huge incentives for organizations to get hiring right. Test the tests.

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How to Use Psychometric Testing in Hiring

Harvard Business Review

Roughly 18% of companies currently use personality tests in the hiring process, according to a survey conducted by the Society for Human Resource Management. Since the cost of a bad hire is widely estimated to be at least one year''s pay, there are huge incentives for organizations to get hiring right. Hiring Human resources'