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Digital Media and the Future of Your Leadership – Video

Modern Servant Leader

Whether or not you realize leverage this opportunity, there are major influencers who will. As the Chief Information Officer for the organization, it’s my unfortunate responsibility to support his behaviors. They’re influencing our communities. Are these the type of people we want influencing our communities?

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Leaders Need to Work the Diagonals

Next Level Blog

One of the leaders I interviewed for the new edition was Avon’s Chief Information Officer, Donagh Herlihy.    A lot of it is just when you bump into people and you know them, even though there are two levels of separation from you… Having a kind of richer data set in terms of informal feedback is very, very helpful.

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Is Your C-Suite Working As A Team?

Lead Change Blog

This is a great example of where the chief marketing officer needs to work closely with the chief information officer and possibly the Customer Services Manager so that the front, middle and back office systems all converge to deliver a seamless customer experience.

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Marketing’s New Digital Role Is Shortchanging IT

Harvard Business Review

When combined with powerful analytics, digital data allow marketers to segment their audience and create propensity models that can predict how and when to influence customers to buy. Some companies are installing chief information officers to bridge the gap, while others haven’t yet decided what action to take.

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11 Ways Big Companies Undermine Innovation

Harvard Business Review

Seeking more influence and power, the company’s Chief Information Officer has altered his title, becoming Chief Innovation Officer. Sorry, but innovation doesn’t tend to radiate from the corporate data center.

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How CMOs Can Work with CIOs to Gain Customer Insight

Harvard Business Review

In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). But today, acquiring and interpreting customer data inherently must involve both the marketing and IT departments.

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A System for Speaking IT Truths to CEOs

Harvard Business Review

Believe me, this skill comes in handy in the chief information officer's line of work: CIOs often have to tell CEOs that the large portfolios of legacy applications driving corporate operations are bound to fail sooner or later and need to be replaced. Understand the CEO's perceptions.

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