Is Your C-Suite Working As A Team?

Lead Change Blog

This is a great example of where the chief marketing officer needs to work closely with the chief information officer and possibly the Customer Services Manager so that the front, middle and back office systems all converge to deliver a seamless customer experience. One thing is clear that if the C-suite is to become more aligned and operate more collaboratively as a team, then C-suite executives need to learn how to increase their influence and impact.

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Digital Media and the Future of Your Leadership – Video

Modern Servant Leader

Whether or not you realize leverage this opportunity, there are major influencers who will. So, I’m sitting across from the Chief Financial Officer of a major organization and he’s going on about the next director he plans to fire. They’re influencing our communities.

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Leaders Need to Work the Diagonals

Next Level Blog

One of the leaders I interviewed for the new edition was Avon’s Chief Information Officer, Donagh Herlihy. 

Using Big Data to Make Wiser Medical Decisions

Harvard Business Review

As the chief information officer of a large academic medical center, I oversee four petabytes of data. In short, the BP data I had gathered telemetrically at home, coupled with information in my EHR, helped my clinician and me make a wise choice about my treatment.

A Simple Way to Map Out Your Career Ambitions

Harvard Business Review

If you want driving directions from Google Maps, your app asks you for two pieces of information: your current location and your desired location. If you want to be a chief financial officer (CFO), identify five CFOs who you admire or who are well regarded in your industry.

Marketing’s New Digital Role Is Shortchanging IT

Harvard Business Review

Once a realm defined by its creative expression, trade shows, and glossy literature, marketing has instead become the place in the organization that pulls together all of the information necessary to find, sell to, and serve the customer effectively and efficiently. This shift blurs the lines of control as supply chain, customer relationship management, and other data systems become subordinate sources for information critical to marketing success. Every revolution has its vanguard.

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How CMOs Can Work with CIOs to Gain Customer Insight

Harvard Business Review

In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). And although there are a myriad of analytical tools for generating this kind of information, CMOs are struggling to convert data into consumer insight they can use. And new technology can integrate these disparate sources of customer-related information.

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Lessons in IT Innovation From Silicon Valley

Harvard Business Review

But our recent research has taught us a lot about how management innovations can travel — in this case, from Silicon Valley tech sector companies known for their experimentation and agility in information technology (IT) management to the much older Bay Area companies who are their neighbors.

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A System for Speaking IT Truths to CEOs

Harvard Business Review

Believe me, this skill comes in handy in the chief information officer's line of work: CIOs often have to tell CEOs that the large portfolios of legacy applications driving corporate operations are bound to fail sooner or later and need to be replaced.

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The Seven Skills You Need to Thrive in the C-Suite

Harvard Business Review

One consultant described the search for a chief information officer in these terms: “Whereas technical expertise was previously paramount, these competencies [being sought today] are more about leadership skills than technical ones.”