Harvard Business Review

NOVEMBER 1, 2013

What if health insurance leaders were invited to collaborate with the government on customer development plans to attract new buyers to the market? What if customers were invited to weigh in on what Obamacare needed to deliver via crowdsourcing , sandbox testing , and good old-fashioned face-to-face conversations? Embrace transparency.

Insurance 8

Insurance Crisis Management Short-term Open-book 8

Strategy Driven

JANUARY 24, 2011

We found that 49 percent of the leaders surveyed in the study reported a gap between their organization’s ability to formulate and communicate a vision and strategy and its ability to deliver results. At J&J it may go back to 2005 when employees reported a lack of alignment between manager behavior and company values and policies.

Execution 67

Execution Company 360-Degree Feedback Cooper 67

Harvard Business Review

APRIL 8, 2015

Typically, these smarts take years to develop; they’re hard-earned. Mid-Career Crisis. If the experts are in your own organization, management may reward any investment they make in developing talent. Perhaps you can attend a conference or association meeting, teach part of an in-house course, draft a report.

How To 8

How To Learning-by-Doing Conference Knowledge Management 8

Harvard Business Review

FEBRUARY 25, 2013

Recent reports bookend the promise and peril of computerization and the electronic medical record in health care. While the health care community has taken important first steps , it needs to move in a more comprehensive, powerful, and urgent fashion. and developed their own. LOINC, SNOMED, ICD-9, HL-7, etc.)

Health Care 8

Health Care Benchmarking Insurance Mayo 8

Harvard Business Review

MAY 23, 2017

The economic gains for developing countries have been extraordinary. The financial crisis of 2008 is often attributed to deregulation and unfettered capitalism. Already, the World Trade Organization reports a rise in protectionist measures by the G20 countries, with 1,583 added since 2008 and only 387 removed.

Politics 8

Politics Globalization Business Model Policies 8

Harvard Business Review

AUGUST 17, 2016

Some pay attention to social media data only when corporate crisis demands it. Their function is to take complex bits of data and develop a higher-order sense of them. But theory development does not require representative samples. Information and meaning work at cross purposes. Every executive has to be a listener.

Media 8

Media Sample Brand Marketing 8

Harvard Business Review

OCTOBER 21, 2015

Worse yet, old-fashioned management-by-objective systems often work to actually undermine all of the good works by those frontline improvement teams. Middle managers, for instance, make the rounds of their direct reports every morning, asking specific — often scripted — questions about the day’s challenges.

System 8

System Health Care Management COO 8

Harvard Business Review

MAY 18, 2015

For example, even in 2013, Scottish fashion brand Lyle & Scott put out a call for a new CEO on Twitter. Some CEO videos are repurposed clips of CEOs reporting on quarterly earnings and at industry-related events, while others are directed at customers. Develop a thick skin. Companies don’t want to be left behind.

Media 8

Media CEO Video Chief Executive Officer 8

Harvard Business Review

OCTOBER 13, 2014

The business model – where peers can offer and purchase goods and services from each other through an online platform – continues to be applied to new industries from car sharing to peer-to-peer fashion, among many others. Further, sharing economy firms should seek outside validators. This is even more true in the public relations sphere.

Business Model 8

Business Model Hotels Venture Capitalist Transportation 8