Harvard Business Review

DECEMBER 26, 2012

So now comes the real challenge: can you explain to your kids why this plan isn't helping the unemployment crisis without giving away the whole "Santa isn't real" thing? Hassle-Free Gift Returns (Consumer Reports). I DON'T WANT THAT UGLY TURTLENECK.

Porter 8

Porter Fashion Retail Banking 8

Strategy Driven

OCTOBER 4, 2013

Just as we gain wisdom from the business failures and corporate scandals, we can learn equally valuable lessons from crisis situations that were successfully handled. It’s not enough just to handle a crisis effectively. The follow-through and crisis preparedness planning process helps to divert other crises from transpiring.

Crisis 57

Crisis Airlines Transportation Crisis Management 57

Harvard Business Review

FEBRUARY 3, 2014

Instead, the regulatory filing simply listed, in summary fashion, “factors” supporting the raise, without any analysis elsewhere: JPM’s long-term performance; gains in market share and customer satisfaction; resolution of regulatory issues; improved control structures and processes; and leadership improvements.

Banking 8

Banking Fashion CEO Short-term 8

Harvard Business Review

JANUARY 11, 2011

In recent years, though, latecomers to the concept of microcredit, from Wall Street and other financial hotspots, have expanded (and deformed) Yunus's ideas beyond recognition, to the point where it has now become fashionable to denounce microlending as an abuse of the poor, and to rally borrowers to default on their loans.

Venture Capitalist 15

Venture Capitalist Innovation Rogers Long-term 15

Harvard Business Review

FEBRUARY 25, 2013

Recent reports bookend the promise and peril of computerization and the electronic medical record in health care. While the health care community has taken important first steps , it needs to move in a more comprehensive, powerful, and urgent fashion. At the same time, the lack of data standards is and must be recognized as a crisis.

Health Care 8

Health Care Benchmarking Insurance Mayo 8

Harvard Business Review

DECEMBER 6, 2010

We witnessed Facebook overtake Google in most weekly site traffic, while some surveys reported nearly 95% of companies using LinkedIn to help in recruiting efforts. Social Functionality Makes Websites Fashionable Again. It was a banner year for social media growth and adoption. Tablet & Mobile Wars Create Ubiquitous Social Computing.

Media 17

Media Trends Globalization Crisis Management 17

Harvard Business Review

APRIL 8, 2015

Mid-Career Crisis. The next step, as I describe in my book Critical Knowledge Transfer, is to identify opportunities to experience in some limited fashion, the environments, situations or roles that have made the expert so valuable to the organization. If you discover the knowledge gap is fairly small, that should give you confidence.

How To 8

How To Learning-by-Doing Conference Knowledge Management 8

Harvard Business Review

NOVEMBER 11, 2015

The past few days had been a whirlwind, and she was still trying to make sense of how her work life had transitioned so abruptly from celebration to crisis. According to news reports, the building had been constructed quickly and cheaply with substandard materials on a filled-in pond. Surveying the wreckage, Laura felt queasy. .

Supply Chain 8

Supply Chain Case Study Merchandising Hotels 8

Harvard Business Review

OCTOBER 21, 2015

Worse yet, old-fashioned management-by-objective systems often work to actually undermine all of the good works by those frontline improvement teams. Middle managers, for instance, make the rounds of their direct reports every morning, asking specific — often scripted — questions about the day’s challenges.

System 8

System Health Care Management COO 8

Harvard Business Review

MAY 18, 2015

For example, even in 2013, Scottish fashion brand Lyle & Scott put out a call for a new CEO on Twitter. Some CEO videos are repurposed clips of CEOs reporting on quarterly earnings and at industry-related events, while others are directed at customers. Companies don’t want to be left behind.

Media 8

Media CEO Video Chief Executive Officer 8

Harvard Business Review

OCTOBER 13, 2014

The business model – where peers can offer and purchase goods and services from each other through an online platform – continues to be applied to new industries from car sharing to peer-to-peer fashion, among many others. Further, sharing economy firms should seek outside validators. This is even more true in the public relations sphere.

Business Model 9

Business Model Hotels Venture Capitalist Transportation 9

Harvard Business Review

APRIL 12, 2013

As reports on that effort demonstrate, Schultz placed communication at the center of his turnaround strategy. In normal times, leaders can allow ideas and information to move across their organization in a deliberate, structured, layer-by-layer fashion. It has to be communication of the right sort. Make talk happen.

Company 8

Company Video CEO Crisis 8

N2Growth Blog

SEPTEMBER 19, 2010

I am a huge fan of the benefits of professional development gained from good old-fashioned reading. With the plethora of reading material on the market today it is not a simple thing to make sure that you’re covering all the bases in a time efficient fashion. Thanks again for stopping by Dan.

Blog 419

Blog Open-book Library Learning-by-Doing 419

Harvard Business Review

JULY 5, 2013

It was set up by the Minister''s team for issuing ministry email addresses to his reports. While busy fighting the Greek debt crisis, we were also issued smartphones so that we could respond to email on a 24/7 basis. IT departments want to keep data secure, while staff simply want to do their job in a convenient fashion.

Document 8

Document Open-book Bottom-up System 8

Eric Jacobson

AUGUST 1, 2010

If you say youll send a team member a report, do so. Following through also means doing so in a timely fashion. How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place? Too many managers dont follow through.

Mentor 55

Mentor Mission Statement Tips Learning-by-Doing 55

Strategy Driven

FEBRUARY 7, 2014

This Annual Report issue celebrates the year, as basis for helping business people to prepare for the future. Some of the old ways really work better… and should not be dismissed just because they are old or some fashionable trend of the moment looks better. They’ve changed more than they wish to acknowledge.

Planning 58

Planning Learning Curve Learning-by-Doing Budgeting 58

Strategy Driven

JANUARY 24, 2011

We found that 49 percent of the leaders surveyed in the study reported a gap between their organization’s ability to formulate and communicate a vision and strategy and its ability to deliver results. At J&J it may go back to 2005 when employees reported a lack of alignment between manager behavior and company values and policies.

Execution 67

Execution Company 360-Degree Feedback Cooper 67

Harvard Business Review

DECEMBER 5, 2013

The CMS monthly status reports leading up to October 1 (especially the report for August, 2013 ) reveal increasingly desperate language and blame shifting. As one computer expert with intimate knowledge of the project told New York Times reporters, “Literally everyone involved was at fault.”. Playing the blame game.

Company 8

Company Telecommunications CIO Learning-by-Doing 8

Harvard Business Review

NOVEMBER 1, 2013

What if customers were invited to weigh in on what Obamacare needed to deliver via crowdsourcing , sandbox testing , and good old-fashioned face-to-face conversations? Change management Crisis management Government' But now there is a tremendous opportunity to involve a much more diverse group of stakeholders. Embrace transparency.

Insurance 8

Insurance Crisis Management Short-term Open-book 8

Harvard Business Review

MAY 23, 2017

The financial crisis of 2008 is often attributed to deregulation and unfettered capitalism. Already, the World Trade Organization reports a rise in protectionist measures by the G20 countries, with 1,583 added since 2008 and only 387 removed. But this ascendancy is under threat. The first, and most obvious, is trade protectionism.

Politics 8

Politics Globalization Business Model Policies 8

Harvard Business Review

AUGUST 17, 2016

Some pay attention to social media data only when corporate crisis demands it. Many firms capitalize on this benefit but still listen only in an exploratory fashion, as a precursor to so-called “real research” that will determine the truth of what is being said. Every executive has to be a listener.

Media 8

Media Sample Brand Marketing 8

Harvard Business Review

OCTOBER 31, 2017

Old-fashioned labor organizers might find irony in the Houston Texans players, who have an average annual salary of $3 million, threatening to walk out of their workplace. I am looking forward to seeing Goodell navigate this crisis. But that is the new world of talent management.

Rogers 8

Rogers Class Talent Management Outsourcing 8