Harvard Business Review

MARCH 22, 2011

This is one reason why Japanese companies tend to look out for the welfare of their employees in such an effective fashion. Consider the reports of my HBS colleague Hiro Takeuchi, a Japanese national who was working in Tokyo last week when tremors hit the city. Kresge Professor of Marketing at the Harvard Business School.

Takeuchi 14

Takeuchi Fashion Case Study Crisis 14

Strategy Driven

JANUARY 24, 2011

We found that 49 percent of the leaders surveyed in the study reported a gap between their organization’s ability to formulate and communicate a vision and strategy and its ability to deliver results. Execution Gap Maker #2: Nokia Nokia’s share of the worldwide market for mobile phones continued to slip in 2010. So what happened?

Execution 69

Execution Company 360-Degree Feedback Cooper 69

Harvard Business Review

AUGUST 17, 2016

There is something marketing managers seem to forget about the internet: it was made for people, not for companies and brands. Eavesdropping on consumers’ social-media chatter allows marketers to economically and regularly peer inside people’s lives as they are being lived, without introducing biases through direct interaction.

Media 8

Media Sample Brand Marketing 8

Harvard Business Review

MAY 23, 2017

Shareholders have benefited greatly from bigger product markets, lower production costs, and the judicious use of head office domiciles to reduce tax bills. Since 1990, the market capitalization of multinational corporations has grown at more than three times the average rate of listed companies around the world, our research shows.

Politics 8

Politics Globalization Business Model Policies 8

Harvard Business Review

JANUARY 11, 2011

Consider, first, rampant excesses in a most unlikely part of the financial scene — the market for microcredits to the world's poorest people. As a devastating report in the New York Times concluded, "Done right these loans have show promise in allowing some borrowers to build sustainable livelihoods.

Venture Capitalist 15

Venture Capitalist Innovation Rogers Long-term 15

Harvard Business Review

DECEMBER 6, 2010

We witnessed Facebook overtake Google in most weekly site traffic, while some surveys reported nearly 95% of companies using LinkedIn to help in recruiting efforts. Social Functionality Makes Websites Fashionable Again. He is an active practitioner and thinker in the worlds of digital marketing, experience design, and the social web.

Media 15

Media Trends Globalization Crisis Management 15

Harvard Business Review

NOVEMBER 1, 2013

What if health insurance leaders were invited to collaborate with the government on customer development plans to attract new buyers to the market? What if customers were invited to weigh in on what Obamacare needed to deliver via crowdsourcing , sandbox testing , and good old-fashioned face-to-face conversations? Embrace transparency.

Insurance 8

Insurance Crisis Management Short-term Open-book 8

Harvard Business Review

FEBRUARY 3, 2014

Instead, the regulatory filing simply listed, in summary fashion, “factors” supporting the raise, without any analysis elsewhere: JPM’s long-term performance; gains in market share and customer satisfaction; resolution of regulatory issues; improved control structures and processes; and leadership improvements.

Banking 8

Banking Fashion CEO Short-term 8

Harvard Business Review

NOVEMBER 11, 2015

The past few days had been a whirlwind, and she was still trying to make sense of how her work life had transitioned so abruptly from celebration to crisis. According to news reports, the building had been constructed quickly and cheaply with substandard materials on a filled-in pond. Surveying the wreckage, Laura felt queasy. .

Supply Chain 8

Supply Chain Case Study Merchandising Hotels 8

Harvard Business Review

OCTOBER 13, 2014

The global sharing economy market was valued at $26 billion in 2013 and some predict it will grow to become a $110 billion revenue market in the coming years, making it larger than the U.S. While it is easy to categorize business as in line with the free market and progressives as anti-market, the reality is far more nuanced.

Business Model 8

Business Model Hotels Venture Capitalist Transportation 8

Harvard Business Review

JULY 5, 2013

It was set up by the Minister''s team for issuing ministry email addresses to his reports. While busy fighting the Greek debt crisis, we were also issued smartphones so that we could respond to email on a 24/7 basis. IT departments want to keep data secure, while staff simply want to do their job in a convenient fashion.

Document 8

Document Open-book Bottom-up System 8

Harvard Business Review

APRIL 12, 2013

In 2008, the coffee chain was struggling to maintain its market position and to ward off a growing set of competitive threats. As reports on that effort demonstrate, Schultz placed communication at the center of his turnaround strategy. Consider the example of Starbucks. It has to be communication of the right sort. Make talk happen.

Company 8

Company Video CEO Crisis 8