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3 Strategies to Prepare Your Millennials for Their Leadership Roles

Leading Blog

Consider these three action steps as you prioritize Millennial leadership development. Our sales force development work also indicates that 60% of sales professionals often play the blame-game. Our sales force development work also indicates that 60% of sales professionals often play the blame-game.

Strategy 169
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Want to Improve Customer Service – Treat Your Employees Better

The Practical Leader

Part of the article reports on “a recent study conducted by Marshall Fisher, a professor of operations and information management at Wharton, and other colleagues.” ” He goes on to show how one of the keys to improving customer service is: “‘the power of management by common sense.’

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Your Team Doesn’t Need a Data Scientist for Simple Analytics

Harvard Business Review

Having founded a data management company and worked with hundreds of organizations over the past 20 years to execute their information management and analytics initiatives, I’ve found the groups that are able to successfully utilize their company’s analytics technologies often take the following approaches: Build a team.

Team 8
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Speeding Up the Digitization of American Health Care

Harvard Business Review

These and many other feats of information management will soon be routine in the United States. When your elderly mother moves from a hospital to a rehabilitation center, the nurses and doctors there know all about her before she arrives: all in the computer. Indeed, in some places they are already happening.

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Seven Tips for Shifting a Mindset in Your Organization

Harvard Business Review

To illustrate, let me introduce Samantha Joseph, who works for Iron Mountain Incorporated , a leader in records storage and information management services. It took her a year to develop her case—largely on her own time—before she started talking about sustainability in public. Develop practices.

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Using Data to Strengthen Your Connections to Customers

Harvard Business Review

Marketing and commercial decision makers often complain that customer analytic tools developed to improve their productivity actually make them less effective. What’s worse, putting a black box in place disempowers category managers and may rob them of any motivation to correct the mistakes of the algorithm.

Retail 8
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Companies Collect Competitive Intelligence, but Don’t Use It

Harvard Business Review

Specific competitor information is another $2 billion. On the other hand, management never questions the actual use of this information by employees in brand, product, R&D, marketing, business development, sales, purchasing or any other market-facing function. A Simple Yet Powerful Suggestion.