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Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

Frances Hesselbein – Former CEO, Girl Scouts of America and Peter Drucker Foundation. Authority on new technology and communication. Darek Lenart – Senior VP HR, Finance MasterCard. Claire Diaz-Ortiz – Technology innovator and speaker. Three iconic leaders inspired the 100 Coaches project. Entrepreneurs.

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Digital Transformation Doesn’t Have to Leave Employees Behind

Harvard Business Review

Drucker Forum 2015: Managing in the Digital Age. This post is one in a series of perspectives by presenters and participants in the 7th Global Drucker Forum. After all, when HR people routinely talk to finance staff, they are effectively working as members of a cross-functional team.

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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth.

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Companies Collect Competitive Intelligence, but Don’t Use It

Harvard Business Review

The paradox is that companies spend millions acquiring competitive or market “intelligence” from armies of vendors and deploy the latest technology disseminating the information internally. What Did Peter Drucker Really Say? This “island mentality” is surprisingly prevalent among talented, seasoned managers.

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Why Consensus Kills Team Building | N2Growth Blog

N2Growth Blog

It reminds me of Drucker’s first rule of decision making: one does not make a decision unless there is disagreement. A team helps to create the best foundation for a decision or action. Consensus isn’t the goal. Good input is. It’s nice when everyone agrees on a direction, but it should also give one pause.

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Are CEOs Overhyped and Overpaid?

Harvard Business Review

First, as shown by a recent analysis of 32 technology firms, the personality of CEOs shapes the culture of the organization. Second, as a 20-year review from 1993 to 2012 showed, CEOs’ judgment affects key strategic and managerial processes , such as staffing, financing, and marketing decisions.

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Profit Is Less About Good Management than You Think

Harvard Business Review

In some cases, companies’ moats have enabled them to survive multiple technology disruptions and industry shifts over time, making their founders some of richest people in the world: think Bill Gates, Carlos Slim, Amancio Ortega, and Larry Ellison. perform better than CEOs whose softer skills such as team building or listening dominate.