Tanveer Naseer
OCTOBER 4, 2017
The following is a guest piece by Dr. Naphtali Hoff. “People with a scarcity mentality tend to see everything in terms of win-lose. There is only so much; and if someone else has it, that means there will be less for me. The more principle-centered we become, the more we develop an abundance mentality, the more we are genuinely happy for the successes, well-being, achievements, recognition, and good fortune of other people.
Leading in Context
OCTOBER 4, 2017
By Linda Fisher Thornton What sets ethical leaders apart from other leaders? They take the time to THINK before making decisions. And that's not all they do that sets them apart.
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Lead Change Blog
OCTOBER 4, 2017
Nearly three-quarters of a customer’s loyalty is determined by how that customer is treated. Research conducted by McKinsey and Company found the customer experience, the more likely they will be to return and directly refer you to others. Here is the bizarre thing – most companies already intuitively know this! Yet, they fall victim to a belief their bottom line will be sustained by consistently providing customers with merely a satisfactory service experience.
Next Level Blog
OCTOBER 4, 2017
In my work as a coach and speaker to corporate leaders, I hear a lot of stories about how many balls people are trying to juggle at once. There are at least three big factors driving these stories. First, most leaders in most organizations are expected to continuously do more with less. Second is the ability to do practically anything from your smartphone that you could do at your desk.
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Women on Business
OCTOBER 4, 2017
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Lead Change Blog
OCTOBER 4, 2017
Nearly three-quarters of a customer’s loyalty is determined by how that customer is treated. Research conducted by McKinsey and Company found the customer experience, the more likely they will be to return and directly refer you to others. Here is the bizarre thing – most companies already intuitively know this! Yet, they fall victim to a belief their bottom line will be sustained by consistently providing customers with merely a satisfactory service experience.
Leadership and Management brings together the best content for leadership and management professionals from the widest variety of industry thought leaders.
Joseph Lalonde
OCTOBER 4, 2017
Tomorrow and Friday, October 5th and 6th, I have the honor to once again live blog for the Catalyst Leadership Conference. Over those two days, you’ll see content being posted live during the event sharing what’s happening and what you’ve missed if you’re not at the event. With speakers like Andy Stanley, Brene Brown, Tim Tebow, Bill Hybels, Robert Madu, Daniel Pink, and more it is sure to be a great conference.
Leadership Freak
OCTOBER 4, 2017
New Book Giveaway!! 20 free copies of Help Them Grow or Watch Them Go: Career Conversations Employees Want.
leaderCommunicator
OCTOBER 4, 2017
Remember travelling in the days before mapquest.com and GPS devices? Whenever my family would take a road trip, we’d dutifully call the AAA office nearby and request a TripTik, which was a flip book that contained detailed directions that got us from point A to point Z. All the information we needed was there, including the estimated timing for each leg, so we could measure our progress and success.
ReImagine Work
OCTOBER 4, 2017
“But if we just give her a chance…” Keith, Rosen, in his article, “The Seduction of Potential,” (HR Magazine May 2009), talks about talks about why we are seduced by underperformers. We think that if we just give underperformers a little more time, they will realize their potential. We think this even when we have little evidence of improvement.
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Strategy Driven
OCTOBER 4, 2017
In theory, organizing team building activities is a perfect way to get your team to get to know each other outside the office and form a stronger bond within the office as a result. However, finding the right activity for everyone if you are running a company that has multiple departments can be a real challenge.If your workforce is very diverse, there’s a good chance that preferences are going to vary – especially if you have a workforce in which there are employees who are not all the sa
Ron Edmondson
OCTOBER 4, 2017
The best ideas in an organizational setting often come by getting a group together and searching for new ideas or ways of doing things. My mindset is you can usually come up with better solutions if you put the right people in a room and let them throw lots of ideas on the table – even seemingly bad ideas (at least at first). The reality is change spurs momentum, so if you want to create some excitement around you, get a variety of people in a room and let the ideas flow freely.
Harvard Business Review
OCTOBER 4, 2017
Chances are that at this very moment you’re procrastinating on something. Maybe you’re even reading this article to do so. A while back, I took a year to experiment with every piece of personal productivity advice I could find. In becoming hyperaware of how I spent my time, I noticed something: I procrastinated a lot more often than I had originally thought.
Harvard Business Review
OCTOBER 4, 2017
The employment shift from occupations that require mid-level skills toward those at the high and low ends is one of the most important trends in the U.S. labor market over the past 30 years. Previous research has suggested that a primary driver of this job polarization is something called routine-biased technological change (RBTC), an unfortunate mouthful whereby new technologies substitute for repetitive, middle-skill jobs and complement analytical, high-skill jobs.
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Harvard Business Review
OCTOBER 4, 2017
There’s a debate in the United States about whether the current measures of health care quality are adequate to support the movement away from fee-for-service toward value-based payment. Some providers advocate slowing or even halting payment reform efforts because they don’t believe that quality can be adequately measured to determine fair payment.
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