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The Big Picture of Business – Each Role Matters. The Value of Support Staff

Strategy Driven

John Wayne and Roy Rogers had Gabby Hayes. There were friendly, familiar places such as Cheers bar, Arnold’s Drive-In on “Happy Days,” the Krusty Krab on “SpongeBob Square Pants,” Dale’s Diner on “The Roy Rogers Show” and other homey places. Therefore, our loyalty to the company rises, and we are more productive.

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When to Take My Name off the Door ? by Guest Blogger Leo Burnett.

In the CEO Afterlife

by John • July 20, 2011 • Human Resources , Leadership , Marketing • 2 Comments. You may want to call yourselves ” Twain, Rogers, Sawyer and Finn, Inc.”…. Some rationalize job-hopping as “no loyalty today” or “that’s the way it is in this industry.” Main menu Home.

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When a Leader Aims to Please

Harvard Business Review

Pleasers are hard-working, inspire loyalty, and tend to listen thoughtfully to their clients and colleagues. Roger, a vice president of sales and marketing in the pharmaceutical industry, was one such Pleaser. I'm at a loss when it comes to managing Cynthia," Roger confessed.

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New Books from the Press for Early Summer

Harvard Business Review

Soon consumers will be able to: (1) control the flow and use of personal data, (2) build their own loyalty programs, (3) dictate their own terms of service, and (4) tell whole markets what they want, how they want it, where and when they should be able to get it, and how much it should cost. by Bill Lee. by Donald N.

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When Your Company Has a Problem It Can’t Ignore

Harvard Business Review

Did you notice how quickly the Ray Rice story turned into the Roger Goodell story? The fans that the multi-billion dollar football machine depends on are suddenly having to defend their loyalty, and some are deciding they can’t. After the video went viral, the world waited for how the National Football League would respond.

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HBR's Best Videos, Infographics, Podcasts, and Slideshows of 2011

Harvard Business Review

We sat down with Rotman Dean Roger Martin, author of Fixing the Game , to talk about the skewed incentives of CEO compensation. Fred Reichheld explained how to increase customer loyalty the way that Apple does. Video interview. What Capitalism Can Learn from the NFL. Interactive infographic. Turn Customers into Promoters.

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How to Create Remarkable Teams PART 2 – Collaboration

Ask Atma

Examples could come from art, comics, film, music, architecture, economics (weird black markets), music, media, etc… Creating opportunities for team members to communicate and share both creatively and intellectually improves team communications and fosters innovation. Integrity – ability to inspire/engender trust and loyalty.

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