Lead Change Blog

JUNE 25, 2020

Logic tells us we can manage cause, but only measure effect. Shifting to cause-based analysis of results positions leaders to laser-target interventions – coaching, guiding, managing or taking direct action – to change the trajectory of outcomes. There are three paradoxes to navigate in making the shift to Leading by Cause : .

P&L 220

P&L ROE Metrics CFO 220

Harvard Business Review

JULY 3, 2012

Editor's note: This fictional Management Puzzle dramatizes a dilemma faced by leaders in real companies. Like HBR's traditional case studies, HBR.org's Management Puzzles are based on academic research into business problems. Cespedes and Benson P. You're going to have a mutiny on your hands," said Jo-Ann, the VP.

P&L 12

P&L Management Chemicals Case Study 12

Harvard Business Review

FEBRUARY 18, 2011

One of the biggest challenges they face is how to manage a diverse group of people across a broad geographic scope. At Hartwell Pacific, the global metal recycling company I founded in 1993 and exited in 2008, I was operating factories in six different cities in four countries, so developing an effective global management system was critical.

P&L 15

P&L Globalization CFO Operations 15

Harvard Business Review

MAY 20, 2016

When you consider all of the retreats, travel, reading, meeting prep time, transactions, and committee meetings involved, it is a wonder anyone serves at all. This question was at the heart of a recent study we conducted that is forthcoming at the Academy of Management Journal. ” Similarly, Sempra CEO Debra L.

Execution 9

Execution P&L CEO COO 9

Harvard Business Review

MAY 8, 2012

And this charge will, in theory, move managers to make greener choices. The company will measure carbon footprint in different operational buckets such as plug load (electricity used) and business travel, and then offset each category "like for like" (i.e., buying RECs for electricity and offsets for travel).

Price 13

Price P&L White Paper Energy 13

Harvard Business Review

MAY 1, 2013

Nimbleness and frugality, after all, remain critical to growth, and it''s been interesting to see that even as the economy slowly recovers, plenty of business travelers voluntarily and even eagerly share hotel rooms with colleagues. Rita McGrath confirms that a practice of sharing rooms will backfire for management if not uniformly executed.

Hotels 9

Hotels Conference Policies Travel 9

Harvard Business Review

NOVEMBER 22, 2016

Managers wanting to grow share of wallet and raise the productivity of their cross-selling efforts may have to confront longstanding practices that stand in the way. Now it’s up to managers to harness the wealth of customer data, advanced analytic techniques, and the power of digital channels for customer growth missions.

Insurance 8

Insurance P&L CRM Telecommunications 8