Harvard Business Review

JANUARY 2, 2018

In 2011 half said they were treated badly at least once a week — up from a quarter in 1998. So what can a manager do to ensure that people on their team or in their department treat each other well? ” Don’t assume everyone instinctively knows how to be civil; many people never learned the basic skills. Amit Maimon.

Team 8

Team Franchising Hammer Training 8

Harvard Business Review

OCTOBER 13, 2016

Global leaders need to know how to communicate — not just with their teams but with global headquarters as well. For example, American Express created its Accelerated Leadership Development program, in 2011. Communicate Effectively (Even Virtually).

Globalization 8

Globalization Emotional Intelligence Marketing Skills 8

Harvard Business Review

NOVEMBER 26, 2015

When a new employee is hired under this typical scenario and shows up the first day, the company tells her what work needs to be done and shows her how to act. How to Be a Company That Employees Love. Our recent research has focused on new hires and how firms can use the onboarding process to encourage authentic self-expression.

Power 8

Power Outsourcing Self-aware Airlines 8

Strategy Driven

NOVEMBER 13, 2015

The great thing about operating a small business is that you are inherently more agile than your larger competitors. Know how to connect with customers. The other half of the customer retention equation depends on knowing how to interact with your customers. What about product-based businesses? Treasure the details.

Chief Executive Officer 50

Chief Executive Officer Entrepreneur Technology Long-term 50

Harvard Business Review

OCTOBER 15, 2012

It is a simple matter of the big and strong (but often too slow) being unable to manage, or even see, the small and weaker (but fast and agile) threat. In 2011, Netflix announced it would split into two businesses, then retreated after only three weeks. In 2010, Gap announced a brand new logo, then retreated after a week.

Brand 15

Brand PR Strategy Politics 15

Harvard Business Review

JULY 9, 2012

Data centers are quickly becoming a pressing issue for many executives as companies consider how to keep costs down and environmental impact to a minimum. It's still about efficiency, it's still about flexibility and agility," he said. Google has invested almost $1 billion directly in renewable energy.

Energy 14

Energy Efficiency Industry Telecommunications 14

N2Growth Blog

SEPTEMBER 6, 2010

Agility, fluidity, decisiveness, commitment and focus all lead to the creation of speed which results in a certainty of execution. Your military background has clearly served you well as a civilian and it's because you know how to make the right decision quickly. This is a skill set that perfectionists simply don't possess.

Blog 419

Blog Leadership Competitive Advantage Brand 419

Harvard Business Review

DECEMBER 19, 2016

and Cuba could implement over the next two years will be critical for helping business executives determine the level of urgency around developing their Cuba operation. With many state-run enterprises dependent on public subsidies, Cuba has attempted to shift workers to the much more agile private sector, but progress continues to be slow.

Policies 8

Policies Short-term Long-term GDP 8