Strategy Driven

JULY 13, 2011

Addresses how to ensure your company has the right governance, performance measurement, and internal discussions to encourage value-creating decisions. Operating-cost productivity metrics might include the component costs for building an automobile or delivering a package, the rates of rework, and so forth.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

CO2

FEBRUARY 17, 2014

This annual strategic review and planning meeting may take as long as a week (because you will be pre-deciding how to act should certain key assumptions come to pass), but when done well it leads to a more purposeful and energized commitment to the future. Weekly Operational Meetings. Monthly Staff Meetings.

Balanced Scorecard 79

Balanced Scorecard Review Strategic Planning Real Estate 79

Harvard Business Review

JANUARY 21, 2011

Nevertheless, companies that live and die on operational excellence — such as Amazon.com, FedEx, Southwest Airlines, and Wal-Mart — must continually improve their key processes. Incorporate these measures into the company's "balanced scorecard" or dashboard.

Process 15

Process Supply Chain Balanced Scorecard Engineering 15

Harvard Business Review

MARCH 19, 2014

They understand the big picture, but also sense the truth about what’s possible today, balancing facts and firsthand experience. They are pragmatic and opportunistic, and know how to create a sense of urgency amongst their teams. Ever since, he has been very conscious of costs and comparisons of leaders and laggards.

Balanced Scorecard 8

Balanced Scorecard Innovation Globalization Micromanagement 8

Harvard Business Review

NOVEMBER 23, 2010

People : Recognizes interpersonal difficulties; intuitively understands how others feel; picks up non-verbal cues; empathetic; persuades, teaches, influences. Few CEOs I know have operations-focused thinking styles or backgrounds. But they have very little interest in how to get the ideas put into operation.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

JANUARY 4, 2013

Here are a few thoughts on how you can more effectively address these issues and reach your goals in an authentic and enduring way. Collaboratively Develop The "What" And The "How". Before anything else, you engage stakeholders in a conversation about where you are, where you want to go, and how to get there. Respect Autonomy.

Mission Statement 16

Mission Statement Balanced Scorecard Objective Long-term 16

Harvard Business Review

OCTOBER 17, 2018

The balanced scorecard was initially popularized in the early 1990s as a way for companies to look at varying aspects of the business, from customer satisfaction, to financial well-being to operational outcomes, all in one simple read-out.

Balanced Scorecard 11

Balanced Scorecard Team Benchmarking Efficiency 11