CIO, Development, Incentives and Management

Estonia Highlights The Progress Made With Government-As-A-Platform

The Horizons Tracker

MARCH 31, 2022

When it comes to developing government as a platform, nations have generally taken slightly unique approaches. In the Netherlands, a number of key portals have been developed by central government agencies, such as Overheid.nl and Ondernemersplein.nl , with these portals designed to help signpost citizens to the correct resources.

Innovation

Innovation Technology CIO Benchmarking

How CMOs Can Work with CIOs to Gain Customer Insight

Harvard Business Review

NOVEMBER 9, 2012

In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). A recent study (also from IBM) indicates that more than 70% of CMOs feel they are underprepared to manage the explosion of data and "lack true insight.".

CIO

CIO Chief Information Officer Norton Technology

Why CRM Projects Fail and How to Make Them More Successful

Harvard Business Review

DECEMBER 20, 2018

In 2017, CIO magazine reported that around one-third of all customer relationship management (CRM) projects fail. Front-line sales professionals and managers rarely find the majority of these capabilities useful in winning more business for the company. PM Images/Getty Images. The numbers ranged from 18% to 69%. The result?

CRM

CRM Project Succession CIO

How to Create True Customer Advocates

Harvard Business Review

MAY 22, 2013

So the question becomes: in order to keep the advocate pipeline filled, should you incent customers with rewards, discounts, even payments of some sort? My strong suggestion — based on actual experiences from companies who are not incenting customers to advocate — is to avoid this slippery slope. But where do you find them?

PR

PR CIO Reference How To

The Internet-Connected Engine Will Change Trucking

Harvard Business Review

NOVEMBER 4, 2014

According to CIO Dieter Haban , whose team identified the idea and led product development, “the innovation combines telematics, mobility, central mission control, big data analytics, and a seamless process from the truck to the driver, fleet manager, and ultimately to an authorized service outlet.”.

Engineering

Engineering CIO Disruptive Innovation Uncertainty

The Internet-Connected Engine Will Change Trucking

Harvard Business Review

NOVEMBER 4, 2014

According to CIO Dieter Haban , whose team identified the idea and led product development, “the innovation combines telematics, mobility, central mission control, big data analytics, and a seamless process from the truck to the driver, fleet manager, and ultimately to an authorized service outlet.”.

Engineering

Engineering CIO Disruptive Innovation Uncertainty

The C-Suite Needs a Chief Entrepreneur

Harvard Business Review

JUNE 25, 2015

We believe that CEOs need a partner for innovation inside their companies, someone who will create and defend processes, incentives, and metrics that encourage radical ideas and find new areas for growth. The CE is responsible for developing new business models and value propositions for the company’s future growth.

Entrepreneur

Entrepreneur CTO Business Model CEO

Getting Collaboration Right

Harvard Business Review

MAY 16, 2011

Money is left on the table because managers are unwilling or unable to cross-sell their products and services, cross-pollinate resources to create new products, or share best practices to improve efficiency. According to former CIO John Leggate : "People always had a good reason for meetings. You're sharing best practices.

CIO

CIO Consensus Bottom-up Organizational Behavior

Prevent Your Star Performers from Losing Passion for Their Work

Harvard Business Review

JANUARY 14, 2015

I call this phenomenon “executive brownout” and the details of El-Erian’s departure (not to mention more recent reporting on the conduct of his co-CIO Bill Gross, who has also since resigned) only confirmed my opinion that he was very likely suffering from it. Employee retention Motivating people Developing employees'

CIO

CIO CFO Crisis Execution

Convincing Employees to Use New Technology

Harvard Business Review

SEPTEMBER 9, 2014

First, CIOs and technical leaders too often take a limited “tech-implementation” view and measure success on deployment metrics like live sites or licenses. Budget for the communication, training and organizational development required to succeed. Engage your HR and Organizational Development people early.

Technology

Technology Metrics Budgeting CIO

Making Sense of the Many Kinds of Impact Investing

Harvard Business Review

JANUARY 28, 2016

Investors might have a geographic focus: they may care more about developed or developing economies, or a particular country or community. Another example would be the Calvert Foundation’s Women Investing in Women Initiative , which allows individual investors to make loans to women in developing markets to access clean energy.

Class

Class Microfinance Supply Chain Education

When Your Boss Is Too Nice

Harvard Business Review

MARCH 5, 2014

Managers in the latter category don’t give tough feedback, shy away from going to bat for their teams, and give in too easily to demands. Working for a manager who is conflict-averse can have deleterious effects on your performance and your career. All the managers I’ve talked to say they’d welcome that level of initiative,” he says.

Case Study

Case Study Resources Long-term CIO

A Step-by-Step Plan to Improve CMO-COO Collaboration

Harvard Business Review

JANUARY 28, 2015

As Jo Coombs, Managing Director at OgilvyOne, London, observes, “I don’t think it can just be one or the other. Here are our recommendations for how CMOs and COOs can develop a more collaborative working relationship: 1. Develop a shared vocabulary and shared metrics.

COO

COO Planning Metrics Call Center

You Don’t Need to Be a Silicon Valley Startup to Have a Network-Based Strategy

Harvard Business Review

JULY 14, 2017

But platforms and networks can be developed in many different ways. Retailers like Walmart and Macy’s manage a supply chain, buying and reselling their own inventory. Let’s see what happens when we connect them rather than manage them — that is, focus on the links rather than the nodes. Insight Center.

Intellectual Capital

Intellectual Capital Strategy Supply Chain Business Model

Leadership Digital

Estonia Highlights The Progress Made With Government-As-A-Platform

How CMOs Can Work with CIOs to Gain Customer Insight

Trending Sources

Why CRM Projects Fail and How to Make Them More Successful

How to Create True Customer Advocates

The Internet-Connected Engine Will Change Trucking

The Internet-Connected Engine Will Change Trucking

The C-Suite Needs a Chief Entrepreneur

Getting Collaboration Right

Prevent Your Star Performers from Losing Passion for Their Work

Convincing Employees to Use New Technology

Making Sense of the Many Kinds of Impact Investing

When Your Boss Is Too Nice

A Step-by-Step Plan to Improve CMO-COO Collaboration

You Don’t Need to Be a Silicon Valley Startup to Have a Network-Based Strategy

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