Harvard Business Review

AUGUST 16, 2013

From my experience, I believe that there are four highly interdependent categories of contributions the CIO and IT function should make. I''m often struck by how many articles exclusively focus on new or emerging technology and their productivity or efficiency effects. Google''s CIO on How to Make Your IT Department Great.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

SEPTEMBER 13, 2012

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Lines of business are now getting their own official technology budgets for non-standard software products. Such changes aren't easy.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

JULY 24, 2012

Helping my smaller vendors grow and get established is in my interest," notes Patty Morrison , CIO of Cardinal Health — and the kind of dynamic customer advocate ideal for any technology firm. "So When she was CIO at Motorola, for example, the company had public positions on things like use of mobile devices and public safety.

Reference 13

Reference CIO PR Learning-by-Doing 13

Harvard Business Review

SEPTEMBER 14, 2016

For a number of years, IBM organized the Center for CIO Leadership as a “global community to advance the profession.” ” At the time of its founding in 2007 most leadership programs were focused on helping CIOs be better IT managers. In contrast, IBM’s program helped CIOs be better business leaders.

CIO 8

CIO Chief Financial Officer White Paper Learning-by-Doing 8

Harvard Business Review

AUGUST 21, 2013

Information Technology Changes the Way You Compete" was a trailblazing HBR article by Warren McFarlan back in the early 1980s. It told how American Airlines and others had introduced systems to help their customers choose their products and services. Similar waves of innovative applications of technology (e.g.,

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Strategy Driven

NOVEMBER 15, 2018

What’s not understood is how to do it. Left brainers are critical to accomplishing the engineering, finance, production and operational work that’s required to make meaningful change happen. The importance of technology ownership is significant. magazine, The Wall Street Journal, Dateline NBC, CNBC, CIO Magazine and the CBC.

Innovation 57

Innovation Engineering CIO System 57

Harvard Business Review

OCTOBER 26, 2015

It requires a new set of tools: a more open and flexible mind-set, significant process changes, as well as new technology and infrastructure. As innovation consultant Pete Maulik told me, “It’s time to switch from here they come to this is how we’re going to win.” That’s an enormous mistake.

Company 8

Company Hotels Travel Class 8

Harvard Business Review

DECEMBER 20, 2018

In 2017, CIO magazine reported that around one-third of all customer relationship management (CRM) projects fail. Those failures can mean a lot of things — over-budget, data integrity issues, technology limitations, and so forth. PM Images/Getty Images. That was actually an average of a dozen analyst reports.

CRM 12

CRM Project Succession CIO 12