Harvard Business Review

NOVEMBER 27, 2018

But disruption also breeds cultural tensions — as the digital ambitions of the enterprise conflict with longtime operating objectives and create competing priorities that employees don’t know how to balance. The more tension employees feel, the more stressed they are and the worse their performance becomes.

Supply Chain 8

Supply Chain Content CIO Business Model 8

Harvard Business Review

JULY 24, 2012

Helping my smaller vendors grow and get established is in my interest," notes Patty Morrison , CIO of Cardinal Health — and the kind of dynamic customer advocate ideal for any technology firm. "So When she was CIO at Motorola, for example, the company had public positions on things like use of mobile devices and public safety.

Reference 12

Reference CIO PR Learning-by-Doing 12

Harvard Business Review

SEPTEMBER 14, 2016

For a number of years, IBM organized the Center for CIO Leadership as a “global community to advance the profession.” ” At the time of its founding in 2007 most leadership programs were focused on helping CIOs be better IT managers. In contrast, IBM’s program helped CIOs be better business leaders.

CIO 8

CIO Chief Financial Officer White Paper Learning-by-Doing 8

Harvard Business Review

MARCH 22, 2016

For example, the finance department approves what to buy, facilities maintains equipment, HR tells employees how to conserve energy, and marketing manages the company’s corporate sustainability reporting. However, overspending is often the result of decentralized and siloed decision making over the utility budget.

Company 8

Company Management CIO Energy 8

Harvard Business Review

JULY 25, 2012

I'm Lying Down and I Can't Stop Checking E-Mail (CIO Insight). For the rest if you, here's some advice on how to avoid ending up like your ubiqui-connected colleagues. Cheating Business Minds: How To Break the Cycle (Fortune). Finance Needs Stewards, Not Toll Collectors (John Kay). . — By Andy O'Connell.

Strategy 13

Strategy CIO McKinsey Industry 13

Harvard Business Review

NOVEMBER 23, 2010

Have you ever met a sales executive or a CIO who said: "Sales is too important to be left to Sales" or "IT is too important to be left to IT"? Moreover, almost everybody in a company has certain opinions about how to do HR. Thats different in IT, accounting, or finance. Im sick about it. I doubt it. Im sick about it. I doubt it.

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

SEPTEMBER 13, 2012

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. CEOs remain reluctant to invite CIOs to the executive table, insisting that IT is a cost center, not the innovation incubator it could be.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

AUGUST 16, 2013

From my experience, I believe that there are four highly interdependent categories of contributions the CIO and IT function should make. I''m often struck by how many articles exclusively focus on new or emerging technology and their productivity or efficiency effects. Google''s CIO on How to Make Your IT Department Great.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

NOVEMBER 23, 2010

Have you ever met a sales executive or a CIO who said: "Sales is too important to be left to Sales" or "IT is too important to be left to IT"? Moreover, almost everybody in a company has certain opinions about how to do HR. That's different in IT, accounting, or finance. I'm sick about it. I doubt it.

CIO 15

CIO Human Resources Talent Management Finance 15

Strategy Driven

NOVEMBER 15, 2018

What’s not understood is how to do it. Left brainers are critical to accomplishing the engineering, finance, production and operational work that’s required to make meaningful change happen. magazine, The Wall Street Journal, Dateline NBC, CNBC, CIO Magazine and the CBC. His new book, Driving Eureka!

Innovation 57

Innovation Engineering CIO System 57

Harvard Business Review

NOVEMBER 22, 2017

How to Design Your IT Organization for Constant Evolution. How to Find and Hire the Right Digital Talent for Your Organization. In order to gain the desired flexibility while controlling costs, she advises CIOs to build not just a service platform but a set of digital services to go along with it.

Technology 8

Technology Organization Content Supply Chain 8

Harvard Business Review

AUGUST 21, 2013

Instead of thinking about driving value from the perspective of IT, or HR, finance, sales, or operations, leadership teams will think about a problem they want to solve or a process they want to change, and then align the full breadth of services (IT, HR, operations) needed to accomplish it. Reinventing Corporate IT An HBR Insight Center.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

SEPTEMBER 12, 2014

Here, I will show how to identify and win over a suitable champion—the crucial sponsor who can help you navigate the labyrinth of opinion, prestige, and politics between you and the approval of your project. In many cases, it is more closely linked to getting the green light than even financing and business fundamentals.

Motivation 8

Motivation CIO Competitive Advantage Software 8

Harvard Business Review

OCTOBER 26, 2015

Big financial services companies are challenged when it comes to connecting with younger consumers, particularly about personal finance. The company offered financial literacy classes, with topics such as “How to Buy a Home,” and integrated them with classes on travel and wine. MassMutual Walks the Talk by Talking.

Company 8

Company Hotels Travel Class 8

Harvard Business Review

DECEMBER 20, 2018

In 2017, CIO magazine reported that around one-third of all customer relationship management (CRM) projects fail. CRMs today also serve a lot of masters, from executives in the C-suite, technology, marketing, finance, and, oh yeah, sales. PM Images/Getty Images. That was actually an average of a dozen analyst reports.

CRM 12

CRM Project Succession CIO 12

Harvard Business Review

MAY 31, 2011

I talk to a lot of business audiences about how they can use social media to build their reputation, and there's always someone who wonders if that strategy is really viable in their market, their field, their budget. How could this work for me?" What's the best way to get more customers for my schools?". Focus on a location.

Media 13

Media Strategy Supply Chain Audience 13