Strategy Driven

APRIL 30, 2012

Guidelines of phone use have significantly changed because of technology availability. That was a technological EON ago. Your phone holds technological mysteries and magic that can make your hours pay higher dividends once you master them. Remember your early texts – a-b-c-(oh crap)-2. Cellular phones are smart these days.

Guidelines 50

Guidelines Customer Loyalty Seminar Hotels 50

Strategy Driven

AUGUST 20, 2012

It’s about how technology and your ability to see what is now will affect what is next. But you must intensify your focus (the same way I’m intensifying mine) to see what is next for your industry, your market, and your customers – so there will be a positive impact for your company, your family, and yourself. Gitomer and Buy Gitomer.

Open-book 50

Open-book Customer Loyalty Seminar Books 50

Strategy Driven

JANUARY 20, 2014

LESSON: Don’t stay attached to old technology or products even though they have brought success and profit in the past. If you enjoyed this article, let us keep you up-to-date on other newly published insights by signing up for our complimentary StrategyDriven Newsletter. The world is not quite ready for all digital, but I will be.

Succession 50

Succession Customer Loyalty Competitive Advantage Content 50

Strategy Driven

SEPTEMBER 23, 2013

NOTE WELL: You can only SELL at your place – but customers can BUY anyplace in the world – any time of the day or night. No personal website, no personal brand, no social media interaction, and not taking advantage of smartphone technology. Make sure it serves your customers, not just your company. Gitomer and Buy Gitomer.

Media 64

Media Advice Customer Loyalty Competitive Advantage 64

Strategy Driven

MARCH 10, 2014

Things like rundown hotels, lousy food in a restaurant, rude clerk in a retail store, long lines to be served, long waits on hold, not keeping up with technology, and poor management seem to be pervasive in our society. An easy way to begin your march up the ladder to greatness (or even just goodness) is to talk to more of your customers.

Collins 54

Collins Customer Loyalty Reputation Competitive Advantage 54

Strategy Driven

SEPTEMBER 10, 2012

Is it true that many leaders are not keeping up with changes in the market, changes in technology, and changes in human capital needs? When they are not on top of market changes and technology updates, they are giving their people permission to do the same. Should they be blamed for sales losses and errors? Gitomer and Buy Gitomer.

Globalization 50

Globalization Mission Statement Human Capital Seminar 50

Strategy Driven

JANUARY 6, 2014

Technology shifts. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! New social media strategies. About the Author.

Goal 50

Goal Incentives Objective Customer Loyalty 50

Strategy Driven

NOVEMBER 8, 2010

Social Nation : How to Harness the Power of Social Media to Attract Customers, Motivate Employees, and Grow Your Business by Barry Libert It’s time to join Social Nation and prosper! Pitfall #7: Neglecting employees, partners, investors, or customers when building your Social Nation. We are on the cusp of a new business era.

Media 50

Media Follow-up Software Newsletter 50

Harvard Business Review

JANUARY 19, 2011

In the last couple of years, every auto giant has launched alternative vehicles, which they've been touting aggressively at the current Detroit Auto Show (see my newsletter on the different strategies the big companies are pursuing). The 2011 Ford Explorer, for example, is using EcoBoost engine technology to improve fuel efficiency by 25%.

Strategy 15

Strategy PPM Long-term Short-term 15