Development Focus Group Loyalty Management 
Strategy Driven
MAY 15, 2023
In this article, we’ll take a look at how to develop a richer understanding of your customer base. A deep comprehension of your target audience forms the basis for crafting effective marketing strategies, developing appealing products and services, and fostering long-lasting relationships with your clients.
Strategy Driven
AUGUST 22, 2023
From analyzing the regulatory environment and building the right team to deciding which risks to take and managing and mitigating these risks by devising effective strategies, an entrepreneur is responsible for playing many roles all at once. However, the most important duty associated with entrepreneurship is leadership.
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The Practical Leader
FEBRUARY 13, 2019
I once asked a manager how many people work for his company. As someone in a focus group quipped, “The most dangerous place in this organization is at the exit door around quitting time. As someone in a focus group quipped, “The most dangerous place in this organization is at the exit door around quitting time.
Strategy Driven
NOVEMBER 22, 2019
When you have repeat customers and genuine loyalty, you know that what you have to offer is just what your customer base is looking for. And, when this happens, you don’t need to worry so much about figuring out ways to appeal to more people or different groups. Another way to gain customer feedback is to run a focus group.
Harvard Business Review
OCTOBER 10, 2011
These efforts earn these companies deep, long-lasting customer loyalty. And instead of delegating the effort to HR, you'd make employee engagement a top priority for frontline managers and employees themselves, with built-in procedures for closed-loop learning. After each survey wave, store managers review the data for their store.
Strategy Driven
NOVEMBER 8, 2010
As a leader and manager, you’ll learn how to use these tools to harness social interactions to improve your business and to create your own social nation. The book provides a social assessment for leaders, managers and employees to scientifically evaluate your individual social skills and competencies.
Harvard Business Review
JANUARY 27, 2012
We have been studying the links between employee engagement and customer loyalty for a few years now, and we've found that the only route to employee happiness that also benefits shareholders is through a sense of fulfillment resulting from an important job done well. True ownership by line managers. Here's some of what's needed: 1.
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