Women on Business

DECEMBER 28, 2010

o Make sure your position has P&L responsibility. Develop your web of influence (key stakeholders, decision makers, influencers, connectors) to assist you in reaching your goal. o Develop your subject matter expertise through social media, community organizations and board positions.

Press Release 239

Press Release PR Mentor Discount 239

Strategy Driven

DECEMBER 2, 2019

However, a company’s biggest expense doesn’t show on a P&L, at least not directly. It’s clear that developing a customer-obsessed organization extends well beyond your customer service team. There’s no line item for poor customer service, but nothing may have a greater impact on your bottom line than dissatisfied customers.

Company 72

Company P&L Bottom-up Advertising 72

Surviving Leadership

OCTOBER 29, 2018

There is a noticeable focus on “culture” lately, whether the topic is recruiting, engagement, development, retention, what have you. In the high potential development program, we took participants to other locations and gave them a chance to learn more about a new business unit. It’s all good stuff to discuss.

CFO 58

CFO P&L Call Center COO 58

Harvard Business Review

JULY 10, 2012

Have you noticed that general managers are scarce these days? These are the executives who run discrete businesses and control all of the resources associated with them. But in many large companies, the only true general manager is the CEO. At one time general managers were at the center of the action.

Management 13

Management P&L Incubator Finance 13

Ask Atma

MAY 20, 2012

When human learning slows down, people tend to lose creative and problem solving capacity. In team development, research has shown that individual learning works best when accompanied by team learning. [1]. The key is to develop determination and commitment for the process. These are just a few examples.

Team 52

Team How To Knowledge Management Self-aware 52

Harvard Business Review

FEBRUARY 13, 2012

Most people come out of business schools fairly well armed with technical skills, but the softer side of management — communication, collaboration, cross-cultural intelligence, for instance — has dramatically grown in importance, and will continue to do so. Here are five reasons. Soft skills are more important than ever.

Execution 15

Execution P&L CFO Globalization 15

Harvard Business Review

AUGUST 5, 2014

That means churning through data to find insights that others haven’t seen and then developing the organizational capability to act on them faster and better to drive above-market growth. Says Abi Comber, Head of Marketing for British Airways: “Having P&L responsibility is incredibly powerful.

P&L 11

P&L Banking Marketing Call Center 11