article thumbnail

Root Cause Analysis is Over-Rated – What to Do Instead

Leadership Freak

A car that won’t start requires root cause analysis. But people development and culture building may not. We spend too much time asking ‘why’ and not enough time exploring ‘what’ If your team… Continue reading →

article thumbnail

Two Keys for Today’s Leaders

Lead Change Blog

Imagine trying to lead an organization or team without words or conversation. Think of how and where you might be able to take your team or organization empowered with those keys! Leaders, anxious to do something about it, began a root cause analysis and did surveys to clarify the extent of the problem and solicit solutions.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Untangling the Accountability, Systems, and Process Management Knot

The Practical Leader

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. This showed that roughly 85% of the time the failure is caused by the system, processes, structure, or practices of the organization. Local/department/team sub-optimization.

Process 52
article thumbnail

What if the Miracle Question Worked with Corporate Teams?

Mike Cardus

A form of the Miracle Question: I tried a variation with a Project Team of Aircraft Engineers. The team and I had spent 3 days working through root-cause analysis and struggling to determine what was causing a certain screw to vibrate lose during flight. Also, this may help to establish goals. Wikipedia.

TRIZ 146
article thumbnail

What Accounts for the Accountability Mess?

The Practical Leader

Measurement by whacking around thumps organization morale, smacks team effectiveness, and smashes improvement efforts. Do performance reviews strengthen, stunt, or stall development and personal growth? “The 85/15 Rule” emerged from decades of root cause analysis on service/quality breakdowns.

article thumbnail

Are These Systems Serving or Subverting Organization Results?

The Practical Leader

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. About 85% of the time the fault is caused by the system, processes, structure, or practices of the organization. The differences flow from the leadership team’s values and assumptions about people.

System 52
article thumbnail

Optimize the Whole

QAspire

When a customer reports problem with your software, you do an incidental root cause analysis and address the code quality problem. But when you look at the whole system, you might figure out that the real root cause is in something which is immeasurable yet important – may be, collaboration with other teams or how you sell.