Mon.May 28, 2018

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Achieving Excellent Interpersonal Communication

Lead Change Blog

Without communication, no organization. An organization’s achievements are directly and indirectly influenced by interpersonal communication. This is true in all three directions: top-down, horizontally, and bottom-up. If you want an excellent organization, you will need excellent communication and, by extension, excellent interpersonal communication.

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How to Overcome Arrogance

Leadership Freak

All that’s ugly in leadership begins with arrogance. You might be arrogant if you: Look down your nose on those you serve. Arrogance views others as burdens and irritations.

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5 Reasons You Need a Business Action Plan

Women on Business

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Building Trust on a Remote Team

Kevin Eikenberry

When you look at high performing teams, a common factor is a high-working level of trust between the team members and with the leader. While most would agree with that assessment, fewer know how to consciously build that trust. Even fewer know how to do that with a remote team. In a world where remote […]. The post Building Trust on a Remote Team appeared first on Kevin Eikenberry on Leadership & Learning.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Quotes And Leadership Lessons From Solo: A Star Wars Story

Joseph Lalonde

A Reel Leadership Article Memorial Day weekend 2018 saw the release of the latest movie in the Star Wars Story series: Solo. Solo tells the origin story of the beloved pilot of the Millenium Falcon. And what a backstory he had. From his days as a thief on the planet of Corellia to winning the Millenium Falcon, his days are full of adventure and intrigue.

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How To Not Make A Leader's Work Harder Than It Needs To Be

Eric Jacobson

In the book, The Leadership Contract , author Vince Molianro shares that not only is leadership hard work, but also a lot of us inadvertently make the hard work harder. Therefore, Molianro recommends you: Don't get in over your head -- where you are in situations where you are unable to take your performance to a higher level. Where you are creating risk to yourself and your organization.

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How To Lead With Purpose

Eric Jacobson

“Purpose is the why behind everything within an organization,” says author John Baldoni , of the book, Lead With Purpose. Baldoni also believes that it is up to leaders to make certain that organizational purpose is understood and acted upon. And, to harness the talents of their employees, leaders must recognize their responsibility to instill purpose in the workplace.

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How Companies Can Identify Racial and Gender Bias in Their Customer Service

Harvard Business Review

Jurgen Ziewe/Getty Images. In April 2017, United Airlines encountered public outrage when an Asian passenger was dragged out of his seat and off of an overbooked United Airlines plane. Then, almost exactly one year later, two black patrons were arrested at a Starbucks store for sitting at a table without having made a purchase. Both events were recorded, uploaded to social media, shared widely, and broadly condemned as instances of racial bias.

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5 Ways to Project Confidence in Front of an Audience

Harvard Business Review

Michael Blann/Getty Images. Employees, investors, and partners don’t just follow anyone — they follow leaders who have command of the business and command of the stage. Whether you’re presenting on an analyst call or speaking to your entire organization in a town hall meeting, you’re being judged on your confidence and competence, not just your content, and the way you appear and how you sound matters.

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Don’t Acquire a Company Before You’ve Asked These Questions

Harvard Business Review

Julian Watt/Getty Images. Large companies in industries ranging from retail, to aerospace, to financial services are buying talent and technology to develop new digital capabilities and reinvent themselves quickly. But they will need to adopt the more hard-headed way that Silicon Valley companies evaluate acquisitions for their deals to pay off. Indeed, there are signs that corporate leaders are repeating the mistakes of the heady days of 2000, when the fear of missing out sometimes overpowered

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How AI Helped One Retailer Reach New Customers

Harvard Business Review

Yuichiro Chino/Getty Images. When Naomi Simson founded RedBalloon, an online gift retailer that sells personal experiences, she was pioneering the category in Australia. With a $25,000 personal investment and a small office in her home, she began aggregating sales leads and aggressively acquiring customers through very traditional marketing means — like yellow page advertisements.

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