Harvard Business Review

DECEMBER 9, 2015

It is a widely held belief among health care leaders that comparing their hospitals and clinics to peers is very important. Benchmarking seems to assure leaders that as long as their organization’s performance is 50% of the national average or better, things are okay. Leading Change in Health Care.

Health Care 8

Health Care Benchmarking Process Operations 8

Harvard Business Review

OCTOBER 16, 2015

To move from a reactive posture to a proactive leadership position in driving health care reform, large employers have a lever at their fingertips that they have not often deployed in procuring health care: their purchasing power. Providers and health plans are service suppliers paid by employers.

Health Care 8

Health Care Supply Chain Incentives Quality 8

Harvard Business Review

FEBRUARY 24, 2016

For too long, employers have outsourced management of their employees’ health care benefits to those with little incentive to improve value. Engage health systems in change. The HTA “anticipates delivering better health care while reducing costs” through its members’ collective work.

Health Care 8

Health Care Supply Chain Company Presenteeism 8

Harvard Business Review

MAY 8, 2018

Our research , which focused on CEO succession in the American health care system, examined the impact of CEO succession on productivity and efficiency. The result of frontier analysis is an index for each firm describing its efficiency at transforming inputs into outputs relative to the best performers operating at comparable scale.

CEO 8

CEO Competitive Advantage Productivity Products 8

Harvard Business Review

MAY 3, 2018

If health systems are truly going to improve the value of the care they deliver, they need to enlist doctors in the effort. According to a national survey conducted by University of Utah Health, 89% of physicians believe the overall cost of health care in this country is too high. Take groin hernia surgery.

Cost 8

Cost Health Care Operations Metrics 8

Harvard Business Review

APRIL 10, 2015

The status quo in many healthcare institutions is to put the doctors in charge of running the operation. Yet much of what healthcare institutions need to do—facilities management, procurement, accounting, human resources—has little to do with the skills developed during medical training.

Health Care 8

Health Care System ROI Analysis 8

Harvard Business Review

DECEMBER 9, 2011

Profound changes in an organization must be led from the top, but human resource professionals can play a big part in making them happen. Consider HR's role in accelerating Harvard Vanguard Medical Associates' operational improvement initiative. We tell recruits that this is an organization that's going through change.

Process 14

Process Human Resources Health Care Operations 14

Harvard Business Review

NOVEMBER 15, 2018

hospitals and health systems experienced an average 39% reduction in their operating margins from 2015 to 2017. Cost reduction requires an honest and thorough reassessment of everything the health system does and ultimately, a change in the organization’s operating culture. PM Images/Getty Images.

Cost 9

Cost System Management Franchising 9

Harvard Business Review

JULY 27, 2015

companies were making progress on the operations front, but now they seem to have lost their way—and business schools are in a position to help set them right again. In the 1980s, our organizations learned a great deal about how to improve productivity, quality, and costs from Japanese practices. A few decades ago, U.S.

Lean Production 8

Lean Production Operations Health Care Talent Management 8

Harvard Business Review

AUGUST 20, 2013

Penn State University''s wellness program has become every human resources director''s worst nightmare: national news. Instead of creating what one of Penn State''s health care suppliers called a "culture of wellness," Penn State has created a culture of resentment. It''s time that HR departments operated the same way.

Human Resources 9

Human Resources Engineering Morale Health Care 9

Harvard Business Review

OCTOBER 3, 2013

The traditional fee-for-service reimbursement model is widely acknowledged to be a major driver of escalating health care costs. Harvard Pilgrim agreed to join the effort because it recognized that traditional payment models were unlikely to help control rising health care costs. The Motives of the Pilot’s Members.

Insurance 8

Insurance Health Care How To Price 8

Harvard Business Review

NOVEMBER 17, 2016

companies manage their supply chains with diligence to ensure suppliers meet their standards for quality and affordability, but the vast majority don’t behave in this fashion when purchasing health care services. Here’s how most employers deal with the health care services they offer their employees and their dependents.

Health Care 8

Health Care Supply Chain Price Quality 8

Ask Atma

JANUARY 2, 2011

It is important for the person(s) responsible for the organization to honestly and accurately assess their state of managerial needs. Fundamentals of managing an organization : (Forecast & Plan) – Examining the future and drawing up a plan of action. Beginner’s Management [Newbie or Management 1.0].

Management 40

Management CRM Objective Human Resources 40

Harvard Business Review

JULY 27, 2016

health care system. Standardization of best practices in delivering care reduces unnecessary treatment, improves safety, and allows buyers and sellers of health care to use the same vocabulary, with the same information about quality and value. Change is difficult.

Health Care 8

Health Care Proposal Quality Cooper 8

Strategy Driven

MARCH 2, 2012

Any company or organization is like a tree. Everyone knows that dentists, nurses, social workers and respiratory therapists are all health care professionals. Their work is off-the-shelf, conforms to an established mode of operation, contains original thought and draws precedents from experience. (17 by Hank Moore.

Consultative 60

Consultative Short-term Budgeting Strategic Planning 60

Harvard Business Review

JUNE 6, 2017

While advances in health care in the developed world often emphasize new technologies, in developing lower- and middle-income countries simply expanding the reach of basic primary care services is crucial to improving health. The Leading Edge of Health Care. Insight Center. Sponsored by Optum.

Development 8

Development Health Care Operations Franchising 8

Harvard Business Review

SEPTEMBER 4, 2015

The prevailing paradigm of people working as full-time employees for a single organization has outlived its usefulness. Recent examples include projects at firms such as General Electric, Staples, and dozens of other Fortune 1000 enterprises that span functional areas from marketing to strategy to human resources to operations.

Human Resources 8

Human Resources Bureaucracy Cost Wilde 8

Harvard Business Review

NOVEMBER 10, 2017

Transforming Health Care. If hospitals do not aggressively manage the cost of caring for Medicare patients against these fixed payments, losses result. Health system leaders need to get control of these overhead costs and build a corporate services model that is both efficient and responsive. Insight Center.

Cost 8

Cost Consensus Budgeting System 8

Harvard Business Review

DECEMBER 11, 2017

It takes time to learn how to operate efficiently in a new clinical delivery system, and higher costs of care and longer lengths of stay for locum tenens’ patients could reflect this learning curve. William Whitehurst/Getty Images. It is important to acknowledge potential limitations of our work.

Quality 8

Quality Survey Short-term Efficiency 8