Harvard Business Review

JANUARY 5, 2018

For more than a decade, leading human resource strategists have hit on a recurring theme: You want your star players working in the roles that matter most to the business. But the role is becoming important in many other industries as well, such as creative arenas (for example, product design in retail) and communications.

McKinsey 8

McKinsey Human Resources Reputation Brand 8

HR Digest

JUNE 24, 2023

HR analytics, also known as people analytics or workforce analytics, is a data-driven approach that empowers Human Resources Management (HRM) by collecting, analyzing, and interpreting HR data. The term Strategic Human Resource Management (SHRM) emerged as organizations recognized the critical role HR plays in driving business success.

Metrics 98

Metrics Trends Compliance Analysis 98

Harvard Business Review

APRIL 18, 2013

retailer Tesco built detailed profiles of customers and then used these insights and a flexible supply chain to customize their products and offers. The only way it can happen: marketing, IT, operations, and human resources functions must collaborate in unprecedented ways. Collaboration Marketing Operations'

Customer Intimacy 8

Customer Intimacy Supply Chain Market Segmentation Human Resources 8

Harvard Business Review

JANUARY 27, 2017

In reality, “handoffs” and transitions prove to be significant operational problems. At one American retailer, an autonomous ensemble of algorithms replaced the entire merchandising department. They’re analogous to autonomous resources, as opposed to human resources, departments.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

AUGUST 5, 2014

“We’ll spend a lot of time bringing product to market, but we need to plan for the fact that a launch gives us a six-month head start and no more,” says Gary Booker, CMO of Dixons Retail. To affect changes in culture, some CMOs are partnering more closely with human resources.

P&L 9

P&L Banking Marketing Call Center 9

Harvard Business Review

NOVEMBER 19, 2013

In addition, an often-underappreciated factor influencing how successful the design team to client handoff will go is whether the client is set up organizationally to deliver the product. And this brings us back to the question of whether the people required to do this internally have the time and resources to pull it off.

Innovation 8

Innovation Company Entrepreneur Constraint 8

Harvard Business Review

SEPTEMBER 8, 2014

It’s now done by economists, data engineers, IT operatives, and anyone who has access to the data. These tools are especially attractive to retail and service companies because they have so many employees and such high turnover, which means they are hiring all the time. Human resources Information & technology Talent management'

Succession 9

Succession Human Resources Information Technology Software 9