The Practical Leader

MAY 16, 2012

Part of the article reports on “a recent study conducted by Marshall Fisher, a professor of operations and information management at Wharton, and other colleagues.” ” He goes on to show how one of the keys to improving customer service is: “‘the power of management by common sense.’

Waterman 58

Waterman Consultative Learning-by-Doing Retail 58

Harvard Business Review

OCTOBER 30, 2018

Having founded a data management company and worked with hundreds of organizations over the past 20 years to execute their information management and analytics initiatives, I’ve found the groups that are able to successfully utilize their company’s analytics technologies often take the following approaches: Build a team.

Team 8

Team Compliance Supply Chain Competitive Advantage 8

Harvard Business Review

JANUARY 11, 2011

But Brennan opened the door on some current management difficulties at the $3 billion information management company he runs. But he believes that too many of his managers still operate in a " command-and-control reflex." But he acknowledges the difficulty: "I'm interviewing people for positions of power.

Delegation 15

Delegation Self-aware Drucker Middle Management 15

Harvard Business Review

AUGUST 12, 2013

These are independent operators. But do their methods of idea-spreading apply to the office-dweller, the organizational citizen, the manager or executive? To illustrate, let me introduce Samantha Joseph, who works for Iron Mountain Incorporated , a leader in records storage and information management services.

Organization 11

Organization Tips Metrics Entrepreneur 11

Harvard Business Review

JULY 31, 2015

Internal operational issues including execution, budgets, and deadlines are paramount in a company’s deliberation, but what other players will do is hardly ever in focus. This “island mentality” is surprisingly prevalent among talented, seasoned managers. A Simple Yet Powerful Suggestion.

Competitive Intelligence 8

Competitive Intelligence Company Drucker Review 8

Harvard Business Review

AUGUST 25, 2016

Using that lens, one major European grocer axed half of its sales reports because they didn’t provide actionable information. Managers loved receiving a weekly list of the 10 best-selling products — but it turned out that no one was making decisions based on it. An effective report is one that leads to measurable benefits.

Retail 8

Retail Banking Chief Information Officer Report 8

Harvard Business Review

MAY 18, 2011

Services, strengthened by the acquisition of EDS several years ago, are both a blessing and a curse: While EDS has many lucrative deals, it also has time-intensive and costly outsourcing deals to manage. Probably the most powerful decision HP could make to shift its revenue mix would be to transform its consumer business into a subsidiary.

Software 12

Software Technology Intellectual Capital Marketing 12