The Horizons Tracker

JANUARY 19, 2020

It’s a conclusion echoed in a recent study from Yale University, which finds that many health care professionals think EHR systems lack usability and contribute to stress and burnout. Indeed, whereas using Google was given an ‘A’ rating for usability, EHR systems were given a woeful ‘F’ rating. EHRs mimic that.”

System 52

System Health Care Information Technology Incentives 52

Harvard Business Review

JANUARY 16, 2015

” He talked about how stressful and debilitating it was for ticket agents, gate agents, and flight attendants to deal with rude and ill-mannered flyers. Hointer’s salespeople are as much information resources as people who sell. As both a technology and retailer innovator — not unlike Amazon!

Competitive Advantage 8

Competitive Advantage Airlines Retail Supply Chain 8

Harvard Business Review

MARCH 5, 2014

But, at his Building a Dynasty panel, Jackson stressed that he was always open to numbers and analyses that offered actionable insight into getting his teams to play better together. George Karl, the 7th coach in NBA history to reach 1000 wins, similarly stressed the need for serious coaches and general managers to quantify “teamness.”

Team 8

Team Sports Franchising Conference 8

Harvard Business Review

JULY 9, 2014

Let me emphatically stress that this experimental heuristic is not a variant of The Golden Rule. Indeed, the rich and controversial history of medical self-experimentation confirms an important bias every organization should know: Innovators are happy to use themselves as guinea pigs and lab rats for their ideas.

Ethics 8

Ethics Zimbardo Explicit Knowledge Kahneman 8

Harvard Business Review

AUGUST 23, 2012

Supposedly set to launch this July — and then September — New York City announced that its innovative bike sharing program would be delayed until at least next spring. But the importance and pace of innovation rollouts demand a different design sensibility. Until it works, we're not going to put it in. Jaws dropped.

Leadership 13

Leadership Innovation Lean Production Learning-by-Doing 13

Harvard Business Review

APRIL 5, 2018

The myth of Silicon Valley is that venture-funded entrepreneurship is a generalizable model that can be applied to every problem, when in actuality it is a model that was built to commercialize mature technologies for certain markets. No innovation strategy fits every problem , so we need to keep expanding the toolbox.

Technology 8

Technology Venture Funding Venture Capitalist Entrepreneur 8

Harvard Business Review

DECEMBER 7, 2016

Innovating for Value in Health Care. Consider the case of a soldier who completes a PTSD screening instrument in which she reports trouble remembering important parts of a stressful experience from the past, but is able to vividly reconstruct the experience in her conversations with the provider. Between 2007 and 2011, more than $2.5

Health Care 8

Health Care System Report Information Technology 8