Deming Institute

MAY 12, 2016

Cliff Norman and Ron Moen, of Associates in Process Improvement (API) discuss the history of the Plan Do Study Act (PDSA) Cycle and their research on the subject in the latest Deming Institute podcast ( download the podcast ). Ron Moen: Deming used to say in his seminar: “business is more exacting than science.”

Deming 28

Deming Kaizen Seminar Download 28

Tony Mayo

MAY 7, 2010

… Mr. . – What Makes a Great Teacher? The Atlantic Amanda Ripley Aren’t these familiar leadership qualities?

Mayo 132

Mayo Executive Coaching Taylorism Taylor 132

Deming Institute

JUNE 30, 2020

Learning to do things “right” is important and all sorts of training exist for doing so, including Lean Six Sigma, Kaizen, Plan-Do-Study-Act, Statistical Process Control, and ISO certifications to name just a few. Note particularly the significant and profound difference between quadrants three and four. Mark Lane, 2019).

Covey 69

Covey Deming Six Sigma Efficiency 69

Sales Wolf Blog

JUNE 11, 2010

.  The Management Improvement Carnival naturally features posts on how improve your management skills and systems within your organization, but also has a special focus on how this can be accomplished using lean management practices such as Kaizen, Six Sigma, and even Hansei.   Ready to improve your management skills? .

Management 133

Management Six Sigma Human Resources Kaizen 133

Deming Institute

JANUARY 30, 2017

Lean organizations engage every employee, regardless of the letters after their names, in improvement through Plan Do Study Adjust cycles and a Kaizen improvement process. These organizations help form teams with a better understanding of their work and system, instead of a department just being a collection of individuals.

Deming 28

Deming Kaizen System Quality 28

Harvard Business Review

MAY 23, 2011

Almost all companies organize people in a hierarchy, and then run well known managerial processes (planning, budgeting, staffing, measuring, etc) with it. In fact, many critics point to change management processes, Kaizen initiatives, and the like as evidence that the Hierarchy can do change.

Organization 15

Organization Kaizen Budgeting Short-term 15

Harvard Business Review

MAY 5, 2016

At one large telecom firm, the overburdened customer contact/call center function throttled back an 18-month plan to double people’s productivity in favor of a radically different approach. Preemptive self-disruption is becoming a new normal for the serious leadership. Which user experiences consistently generate the best returns?

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

OCTOBER 27, 2014

Take, for example, Kirk Girard, planning manager for the County of Santa Clara, who was tasked with overhauling the permitting department, which issued 4,000 permits per year from behind a 70-foot long counter with no public computers. Planning how to accomplish the change. Implementing the change. Change leaders move fast.

Middle Management 10

Middle Management Six Sigma Taylorism Taylor 10

Harvard Business Review

OCTOBER 9, 2012

Let's implement a more aggressive incentive plan to motivate the sales force. Instead of simplistic, one-note fixes, smart managers consider broader improvement plans, such as these: Set a cohesive sales strategy that focuses sales effort on the right customer segments with a compelling value proposition. Is sales growth lagging?

Kaizen 8

Kaizen Incentives Market Segmentation Efficiency 8

Harvard Business Review

OCTOBER 30, 2015

As an MBA, I had become fascinated with Kaizen and other process-improvement techniques. And if it was a bridgeable gap we put a plan in place. Sir Dave : To give you a bit of background, when we first started out, the top of the Olympic podium seemed like a very long way away. Aiming for gold was too daunting.

Kaizen 8

Kaizen Critical Success Factor Competitive Advantage Brainstorming 8