Remove Leadership Remove Merchandising Remove Productivity Remove Technology
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Why the Best Strategies Blend the Digital and Physical

Skip Prichard

Quality products that don’t break build customer loyalty. And availability of merchandise is what allows a company to make a sale – or not. It is this sort of operational excellence that needs to work hand-in-hand with a strong digital front-end to deliver great products and services. It made him a much more productive person.

Strategy 140
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Performance Measurement

Strategy Driven

They might include sales productivity metrics such as market share, the company’s ability to charge premium prices relative to peers, or sales force productivity. Operating-cost productivity metrics might include the component costs for building an automobile or delivering a package, the rates of rework, and so forth.

ROIC 62
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Data: One Antidote to Risky Behavior

Harvard Business Review

But in the era of Big Data and decision-making at the desktop, it's vexing to think that any company with significant technology investments would allow the all-too-human traits of ownership debates and subjective opinion to override robust data analysis. But optimizing the use of these and other technologies remains a challenge.

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Know When to Kill Your Brand

Harvard Business Review

’ the questions must be asked, ‘WHY did we start doing WHAT we’re doing in the first place, and WHAT can we do to bring our cause to life considering all the technologies and market opportunities available today?’” Today, fulfilling that purpose would look different, but it would still be important.

Brand 8
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3 Changes Retailers Need to Make to Survive

Harvard Business Review

That’s why Alibaba and Amazon, for example, create and sprinkle autonomous cross-functional teams across their respective companies to invent and deliver products in new ways. These teams regularly come up with innovations that enable these online retailers to roll out more new products and services faster than their competitors.

Retail 10
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Social Enterprises Need a Solid Measurement System

Harvard Business Review

Coca-Cola's measurement system also identified continuous improvement opportunities, such as revising the training program to put more emphasis on soft skills, including leadership and presence, instead of only technical merchandising skills. Can Technology End Poverty? Track Progress. Creating Social Change With Social Media.

System 8
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5 Questions That Will Help You Stay Ahead of Your Disruptors

Harvard Business Review

” That clean-sheet perspective emboldened Intel’s leadership to abandon memory and focus on microprocessors. They see disrupted incumbents from retail, finance, health care, transportation, professional services, and manufacturing requiring radical restructuring of assets, productivity , and innovation.

Levitt 8