Harvard Business Review

JANUARY 17, 2013

We believe that organizations need to explicitly develop two parallel management systems: the operational system that manages the short-term execution of work — what we call the "Surface System," and a second system that focuses externally on sensing and driving strategic change — what we call the "Deep System."

Agility 8

Agility Process Long-term Short-term 8

Harvard Business Review

SEPTEMBER 11, 2012

In search of a better solution, the airline turned to PASSUR Aerospace, a provider of decision-support technologies for the aviation industry. In 2001 PASSUR began offering its own arrival estimates as a service called RightETA. In search of a faster, cheaper way, Sears Holdings turned to the technologies and practices of big data.

Management 8

Management Airlines Supply Chain CTO 8

Harvard Business Review

DECEMBER 11, 2012

In another example Innosight has researched, Xerox was forced to lay off nearly 40,000 of its 91,000 workers from 2000 to 2005 to return to profitability and make way for its transformation from a technology company into a services company. It's only this year, for the first time, that services revenue surpassed technology revenue.

EBITDA 8

EBITDA How To Crisis Depreciation 8

Harvard Business Review

JANUARY 30, 2013

Outsourcing leads to business model risk — you open the door to outsourcing your profits (in fact, a 2001 Boeing paper that is incredibly prescient and worth the time to read identified exactly this problem). The thing about these Government contracts is that they are paid as development proceeds. At least not yet.

Outsourcing 8

Outsourcing P&L Airlines Price 8

Harvard Business Review

NOVEMBER 20, 2017

Take Dell Technologies, for example. Following the company’s go-private transaction in October 2013 , Dell put in place new models for strategy development, resource allocation, and performance management. Strategy development at Dell is no longer a batch process tied to some planning calendar; it is a continuous process.

Execution 8

Execution Strategy Contingency Plans Company 8

Harvard Business Review

NOVEMBER 19, 2018

Even outside of the tech sector, the employment of more software developers is associated with a greater increase in industry concentration, and this relationship appears to be causal. All of this suggests that technology, and specifically software, is behind the growing dominance of big companies. Most industries in the U.S.

Software 8

Software Company Competitive Advantage Henderson 8

Strategy Driven

MARCH 11, 2011

But, human nature being what it is, people are more easily duped than they are taught to appreciate the attributes of quality and substance. Business development. So were professional development programs, rewards for random acts of kindness and other empowerment initiatives. No executive development program was held at Enron.

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57

Harvard Business Review

OCTOBER 1, 2018

In the spirit of becoming more adaptive , organizations have rushed to implement Agile software development. Agile software development. Frameworks for adaptive software development like Agile, have been around for a long time, and have manifested in many forms. Software development should be a no-handoff, collaborative process.

Agility 8

Agility Engineering Software How To 8