Harvard Business Review

DECEMBER 17, 2014

How much does your company need to invest in innovation? To get everyone to agree on a realistic goal, we suggest picking a year far enough in the future that people feel safe discussing what needs to happen by that time but not so far away that uncertainty about technological or market developments would render a discussion meaningless.

Innovation 9

Innovation Company Venture Capitalist Business Model 9

Harvard Business Review

DECEMBER 19, 2016

CEOs should actively manage five specific tensions in today’s complex global business environment: Disruptive innovation versus leveraging the company’s core strengths. When confronted with disruptive technologies, many companies fail to align digital strategies with their core strategies.

CEO 8

CEO Supply Chain Disruptive Innovation P&L 8

Harvard Business Review

OCTOBER 21, 2016

Today’s executives are dealing with a complex and unprecedented brew of social, environmental, market, and technological trends. Fostering innovation. Investing in sustainability is not only a risk management tool; it can also drive innovation. Since its launch in 2012, Flyknit has reduced 3.5

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Harvard Business Review

JULY 16, 2013

Loyalty points. But together they account for more than $165 billion in purchasing power ( $110 billion in gift cards purchased, $48 billion in loyalty points earned, and more than $5 billion in product coupons redeemed). This is changing as coupons, gift cards, and loyalty points all become digital — and, more important, mobile.

Brand 9

Brand Loyalty Retail Technology 9

Harvard Business Review

DECEMBER 2, 2013

If you want to win their hearts and minds, you have to master the latest technology, assimilate vast quantities of data, engage and delight your customers, and deliver products and services that surpass expectations. And yet today’s top marketers are combining technology and teamwork to generate extraordinary results.

Marketing 13

Marketing Teamwork Technology Information Technology 13

Harvard Business Review

MARCH 26, 2015

Use risk data as an avenue for innovation. The marketing and sales team of one major technology vendor, for instance, partnered with risk to assemble a range of financing packages to help its mid-market clients fund upgrades, manage invoice payments, and smooth cash flows. Gauge and influence a customer’s “next best action.”

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

NOVEMBER 27, 2013

First, we’ve seen dramatic improvements in flexible automated fabrication, exemplified by innovations like Tesla Motors’ robot-heavy car factories and Nike’s revolutionary Flyknit process. Nike no doubt had this willingness in mind when it reinvented shoe manufacturing in 2012 with the Flyknit line.

Offshoring 8

Offshoring Productivity Products Competitive Advantage 8

Harvard Business Review

JANUARY 28, 2015

That wasn’t as magical as it might seem, he argued in the 1979 piece, since the required technologies already existed in some form or other. Supplier relationships, brand identity, process coordination, customer loyalty, and many switching costs were all forms of information.

Porter 8

Porter Power Competitive Advantage Film 8