The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics
Strategy Driven
FEBRUARY 6, 2015
It applies to service industries and manufacturing operations. Paying attention to quality can realize: Lower operating costs. It will provide comparisons between the realities and perceptions that are held. Copyright 2007-2015 by StrategyDriven Enterprises, LLC. Research shows they can be cut in half. Customer retention.
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