Remove Career Remove Customer Loyalty Remove Innovation Remove Leadership
article thumbnail

Preview Thursday: Help Them Grow or Watch Them Go

Lead Change Blog

In survey after survey, year after year, employees express their dissatisfaction with how they are being supported in their careers. What IF… you could more easily and frequently engage in the career development. What IF… you could more easily and frequently engage in the career development. that must get done?

article thumbnail

Leadership & Loyalty | N2Growth Blog

N2Growth Blog

One of a leader’s most important functions is to create an environment where trust and loyalty are the rule and not the exception. In today’s post I’ll examine the value of loyalty as it relates to leadership. Leadership and loyalty go hand-in-hand. Remember that respect is earned, and fear is imposed.

Loyalty 417
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

10 Elements of an Outstanding Customer Service Culture

Skip Prichard

As someone who has spent their career going inside organizations that do customer service extremely well – from Nordstrom, USAA, Southwest Airlines, Zappos , L.L. Leadership Tip: great service cultures give employees leeway and power. Support for customer-focused innovation. A common language.

Airlines 109
article thumbnail

Engagement and Motivating Employees

CoachStation

The risk of not getting leadership and culture ‘right’ are significant. It’s about understanding how important leadership and engagement are. We’ve also learned that one in two employees have left a job to get away from a manager and improve their overall life at some point in their career.

article thumbnail

When to Restructure | N2Growth Blog

N2Growth Blog

If change and innovation weren’t key contributors to sustainable success, and the enterprise could just run on auto-pilot, you could replace the CEO with a General Manager. This isn’t rocket science, rather it’s just plain-old, good leadership. The fact is that business is not a static endeavor.

article thumbnail

Building Your Brand “Buddy The Elf” Style – Part 2 :: Women on.

Women on Business

As for your brand, how are your customers feeling about your brand now that your prospective customers have some knowledge about you from steps one and two? If they are feeling your brand understands them and their needs, is innovative, is a good value, and cares about them, they are now ready to jump in and interact with you.

Brand 237
article thumbnail

Replacing the cold call with: ANYTHING!

Strategy Driven

I am a living example of what writing can do to change a career. CEOs want to create great reputations, keep customers loyal, keep employees loyal, have no problems, maintain safety, and make a profit. Leadership Inspirations – A Call for Innovation. Write an article. Write an industry white paper. Maybe it’s YOU!