Customer Loyalty Ethics Innovation Leadership 
N2Growth Blog
APRIL 30, 2024
Understanding the Board’s Responsibility in Promoting Sustainable Ethics & Practices Board members are crucial in guiding corporate entities toward adopting ethics and sustainable practices. It calls for courageous leadership from a board willing to innovate, collaborate, and inspire others to follow.
Lead Change Blog
APRIL 1, 2016
This month we are featuring Leading Voice Chip Bell , author, renowned keynote speaker on innovative customer service, and consultant/speaker to such organizations as Microsoft, Nationwide, Marriott, Lockheed-Martin, Cadillac, Ritz-Carlton, Caterpillar, Verizon, USAA, Harley-Davidson, and Victoria’s Secret.
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Jesse Lyn Stoner Blog
MAY 21, 2012
There is a direct relationship between clear values and success in terms of employee retention, customer loyalty, and long-term profitability. If your team is responsible for product development, innovation and creativity need to be core values. Don’t wait for senior leadership. Don’t assume that any are understood.
Women on Business
DECEMBER 8, 2010
As for your brand, how are your customers feeling about your brand now that your prospective customers have some knowledge about you from steps one and two? If they are feeling your brand understands them and their needs, is innovative, is a good value, and cares about them, they are now ready to jump in and interact with you.
Strategy Driven
SEPTEMBER 16, 2013
’ Here are the actions I have observed about leadership that are mandatory for leadership success. All other leadership characteristics and outcomes fade if there is a lack of truth. If the leader is slack, lacks work ethic, or is slow to decide, they have given tacit permission to their team to be and do the same.
Michael Lee Stallard
NOVEMBER 9, 2010
Many customers can sense this. When relationships with customers are not established or nurtured, such as in my wife’s case, an opportunity to develop customer loyalty is missed. This applies to those we work alongside, our suppliers, and our customers. This article appeared in In Design magazine.
Chart Your Course
AUGUST 14, 2012
The Zappos vision statement is, “Delivering happiness to our customers, vendors and employees.” Happiness has created unparalleled customer loyalty to the extent 80% of their customers return to purchase again. 2) Deploy a leadership strategy. 9) Customer and market focus. No excuses. Instant download.
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