Harvard Business Review

JANUARY 8, 2013

By sheer happenstance, I had just gotten a copy of Gemba Walks , a collection of essays by James Womack , a co-author of the automotive classic The Machine That Changed The World and a pioneering importer of Toyota-inspired lean production insights and methodologies to America. What does it mean for your company and industry?

Innovation 8

Innovation Lean Production Disintermediation Automotive 8

Harvard Business Review

MARCH 15, 2013

An outsourced idea and creative team that could get the production done at a cost that was less than what it would cost the brand to have a permanent staff in place. Here are five new attributes that I think marketing agencies will need to develop to survive: 1. Not products. Over time, this role has changed. So, now what?

Marketing 9

Marketing Brand Advertorial Advertising 9

Harvard Business Review

OCTOBER 24, 2011

This impersonal approach allowed the music industry to grow extremely profitable by simply selling "product.". The key to artist-management success is identifying talent early and developing it cost-effectively over a long period of time. Disintermediation has forced a focus on talented individuals who produce great art.

Industry 14

Industry Disintermediation Merchandising Long-term 14

Harvard Business Review

JUNE 2, 2014

Next, the innovator has to develop a behind-the-scenes advantage: a way of producing a product or service that seems magical from the customer’s perspective and that is difficult for other companies to replicate. That allows cab drivers to offer many of the conveniences of Uber without being disintermediated.

Disruptive Innovation 8

Disruptive Innovation Disintermediation Business Model Innovation 8

Harvard Business Review

SEPTEMBER 27, 2016

Is the developed world on the verge of a skills crisis? HBR: Companies have two options to meet talent shortages—they can look to an external labor market, or they can focus on developing their internal labor market. Developing Tomorrow’s Leaders. An edited version of our conversation follows. Insight Center.

Skills 8

Skills Company Core Competence Career 8

Harvard Business Review

OCTOBER 10, 2014

Customers can use the ColorIQ service to find the best shade of makeup for their skin, access preferences in their profile, see recommended products in the mobile app, and discuss tips and techniques with experts and peers through the online community. First, they create value for people beyond the products being sold.

Media 8

Media B2B Disintermediation Content 8

Harvard Business Review

JUNE 27, 2017

Executives should also be wary of how AI increases the dangers of brand disintermediation. In Hong Kong Hanson Robotics is developing robots with human features. Indeed, Siri seems more persona than product. Take, for example, Robyn Ewing, who used to develop and pitch TV scripts to film studios in Hollywood.

Brand 10

Brand Disintermediation Ethics Technology 10

Harvard Business Review

MAY 13, 2015

Using software, like the apps on new “smart” TVs, or hardware, like Roku or Chromecast devices, any consumer with a strong Internet connection can now bypass the disintermediated MSO. Clusters can then receive customized product offerings and messaging, to drive deeper resonance and relationships. Brands as media companies.

Brand 8

Brand Disintermediation Media Metrics 8

Harvard Business Review

AUGUST 5, 2015

Experience: Buyers use a solution, increasingly in pilots or proof of concepts, and develop perceptions about its value based on that usage. If anything, access to information online has increased awareness that relevant alternatives and best practices about product applications and service requirements often reside outside one’s firm.

B2B 8

B2B AIDA AIDAS Disintermediation 8

Harvard Business Review

MARCH 14, 2017

Many industries have experienced disruption, due to technologies that successfully reduced inefficiencies and frictions, often disintermediating established players in the process. IBM, for example, is partnering with startup Loyyal to develop blockchain infrastructure for loyalty and rewards programs. The Benefits of Disruption.

Loyalty 12

Loyalty Customer Loyalty Travel Hotels 12

Harvard Business Review

NOVEMBER 15, 2016

Now anyone with a great product and access to an online fulfilment or marketplace platform can use social media and word of mouth to bootstrap an overnight customer community that traditional brands once would have taken years to build. The big retailers are getting squeezed and disintermediated at both ends.

Retail 8

Retail Technology Content Chief Technology Officer 8

Harvard Business Review

FEBRUARY 22, 2011

Shoppers are already using smart phone apps like RedLaser in retail stores to inspect products in the analog world before buying them online using Amazon Prime (saving sales tax, check-out time, and avoiding the burden of carrying purchases home). They're likely to shape our future — profoundly.

CPA 15

CPA CPM Advertising Disintermediation 15

Skip Prichard

JULY 26, 2021

Own and disintermediate the customer relationship. This disintermediation of the customer account control is a hallmark of digital giants. . 3) hedge bets by building products and services on multiple platforms in order to compete on the same terms as digital giants in ways that are least likely to get regulated.

Disintermediation 130

Disintermediation Cost-Benefit Analysis Short-term Long-term 130