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Mackert and Garfield Named to Board of Examiners for 2015 Malcolm Baldrige National Quality Award

Six Disciplines

The Baldrige Award is the nation’s highest honor for organizational innovation and performance excellence. . Appointed by the NIST Director, examiners are responsible for reviewing and evaluating applications submitted for the Baldrige Award, as well as other assessment-related tasks.

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Task Shifting Could Help Lower Costs in U.S. Health Care

Harvard Business Review

This simple idea — that one should match the skill level of the individual to the skill requirements of a task — has influenced how many businesses operate. Task shifting of this kind moves routine tasks requiring lower skills away from high-skilled professionals. health care. Further Reading.

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How Do You Know a Great Person When You See One?

Harvard Business Review

The front page of yesterday's New York Times offered an in-depth account of how innovators in one industry are wrestling with that very question. The process "has enormous consequences" not for just for aspiring doctors, the Times says, but "also for the entire health care system.". Here's what the fuss is about.

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Are You Working Over the Thanksgiving Holiday?

Harvard Business Review

12:53 PM Tuesday November 23, 2010 by Edward Hallowell | Comments () Email Tweet This Post to Facebook Share on LinkedIn Print If youre working — either from home or the office — over Thanksgiving, Im not sure whether to say, "Congratulations on your work ethic!" or "My condolences on your plight."

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A Model Stakeholder Strategy from the Garment Industry

Harvard Business Review

The perception has been eroding our industry's image and has caused many in our industry to assume that R&D, innovation, and social contribution are unaffordable luxuries in a fiercely cost-based competitive game. This philosophy has started to take its toll.

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What Inexperienced Leaders Get Wrong (Hint: Management)

Harvard Business Review

Not just those under attack for ethical lapses, accounting problems, or excessive compensation – retired college presidents are the latest to join corporate executives in the latter category. President Obama has stumbled in the implementation of his signature health care reform idea, the Affordable Care Act.

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Marshall, Not McChrystal, Should Be Role Model for Military Leaders

Michael Lee Stallard

When FDR put the Civilian Conservation Corps during the Depression under Marshall’s command, he developed an “absorbing interest” in helping the young men by educating them and taking care of their health-care needs. According to Marshall’s biographer, he “kept his men intelligently occupied. why is everyone smiling?

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